Hiver: The Human Way of Doing Customer Service

Helpdesks make customer service impersonal. They create silos within organizations and prevent cross-team collaboration. They turn customers into tickets and spook them out with badly formatted, impersonal emails. Meet Hiver, a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@, and makes customer service more human. Hiver helps over 1500 companies deliver a better experience to their customers.

Hiver | Gmail-based customer service solution for teams

Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.

Hiver Customer Success Story: WS Display

WS Display specializes in wholesale portable trade show displays and large format digital printing. They ship them throughout the US and Canada. Their support team efficiently manages a large volume of customer support emails with Hiver's shared inboxes.

The all-new Hiver Mobile App: Deliver brilliant customer service on-the-go

The all-new Hiver mobile apps for iOS and Android lets teams stay connected and productive and deliver excellent customer service even when they’re on-the-go. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.