?? Meet Kjeld W., our Revenue Operations Manager, who has swiftly become an essential part of our team at User Interviews. Kjeld’s dedication to enhancing our operational efficiencies is evident in his successful transition of our billing processes from Asana to SFDC. This strategic move not only simplifies our deal closures but also minimizes errors, demonstrating his commitment to improving our overall business operations.
?? Kjeld truly exemplifies our company value of #up-and-to-the-right. He single-handedly supports our entire Go-To-Market organization while managing transformative projects that greatly reduce manual work for the team. His initiative and willingness to take on complex challenges have made a significant impact.
?? Beyond his professional contributions, Kjeld’s sense of humor and adventurous spirit add a unique dynamic to our workplace. Kjeld brings a wealth of experience and a fresh perspective to our team. Now settled in Chicago, he continues to explore and share the city's best spots with colleagues, fostering a sense of community and camaraderie.
?? Kjeld’s transition from an individual contributor to a leader within the RevOps organization has been inspiring. His growth and proactive approach have not only advanced his department but have also strengthened the bonds within our team. His leadership is greatly valued, and we are incredibly fortunate to have him with us.
?? What is your favorite thing about working at User Interviews?
The ownership and impact! I feel like I can make a direct and tangible difference in the work I do, and feel that ideas and suggestions can be taken up. There's constantly new and interesting things to work on because of that!
?? What milestones or lessons from your experience here would you highlight to inspire others in their career growth?
I joined UI as their first RevOps hire, helped spin up some of our earliest unified forecasting models, brought on new tools to provide a better experience both internally and externally, and laid foundations for how RevOps will operate at UI! As time has gone on, I've been able to take on exciting strategic projects to re-do our CRM's entire data model and bring various team's workflows into a central location to reduce risk, admin work, and increase time spent on more important activities!
?? What is a fun fact others don't know about you?
I'm a hobbyist travel photographer, and I've been reposted by the official Instagram of Romania a few different times. Yes, like @Romania.
?? If you could say thank you to someone who's impacted your career, who would it be and why?
My sister, Erica! She's helped me every step of the way - from landing an internship in college to giving advice along the way on any topic. Couldn't have done it without her!
?? Favorite Artist/Band?
Hard to say, but Nick Hakim is my go-to recommendation when someone wants to hear something new!
?? Join us in celebrating this month's UIte, Kjeld!