Ticket Volume - IT Podcast

Our next episode is just around the corner… And we’re thrilled to introduce our next guest: Welcome Georgie Otubela! What makes good service? Mark your calendar and get ready to learn all about it. See you next Thursday! ?? #podcastepisodie #podcast #itpodcast #itsm #servicemanagement #itsm #technology

Is your organization looking to elevate its IT audit game? This post is for you! Conducting IT audits will help your organization: ?? Improve data integrity ?? Enhance security ?? Make informed decisions ? Strengthen regulatory compliance ?? Boost stakeholder confidence … and much more! Check out these two essential IT audit checklists to guide you through the key stages of the process and ensure you cover the most important points. Ready to get started? #checklist #audit #it #organization #security #itsecurity #data

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Ready to transform your organization? Start with Enterprise Service Management! ?? Gain the knowledge and practical skills needed to implement ESM effectively with our eBook, "Introduction to Enterprise Service Management," and our free Udemy course. This dynamic duo is packed with expert insights, actionable strategies, and essential tools to help you streamline services and drive efficiency. Check the comments for the links and start optimizing the way your organization works! #esm #learningjourney #itsm #ebook #udemy #businessinnovation

Ever wondered why IT Asset Disposition is a game changer? ?? Here’s a spoiler: It’s not just about getting rid of old tech – it impacts the environment, data security, your bottom line, and more. In our latest episode, Alicia Syx, Account Executive at Sycamore International Inc., breaks it down. Hit play and catch all the insights – the link is in the comments! ?? #itam #assetmanagement #itassets #itpodcast #podcast #episode #it #technology

Keeping up with tech updates shouldn’t feel like a full-time job. That's where IT Pulse comes in! ?? Our weekly newsletter is here to bring you the latest IT and tech insights delivered to your inbox every Friday. ?? Subscribe for free — link in the comments! #itnews #technews #newsletter #it #technology #cybersecurity #ai

Want to ensure every IT ticket is handled efficiently? The key is setting help desk priority levels! ? By establishing clear guidelines, IT teams can prioritize tickets effectively, manage workloads better, and resolve issues before they escalate. Read the article and learn how to master IT support Ticket Management. ?? #article #itsupport #it #support #technology #tickets #helpdesk #itsm

Gone are the days of celebrating how quickly incidents are resolved… Now, the real success lies in preventing them from happening in the first place. So, how can organizations achieve that? The key is Preventative Incident Management.?? Hit play and gain insights from John Gordon, Senior VP at HP Managed Solutions Division. ???? #itpodcast #podcast #itsm #servicemanagement #incidents #preventivestrategies #episode #services

Why does IT Assets disposition matter? ?? A new episode is comming soon! This time, we sit down with Alicia Syx to dive deep into the topic of IT asset disposition. Swipe left to discover more about our next guest and get a sneak peek of what’s coming! ?? And please, don’t forget to drop your questions in the comments. #episode #podcast #itpodcast #asset #itassets

Are you making the most of AI? ?? Artificial Intelligence is here to stay, so it’s time to use it to our advantage to make life easier in countless ways. Did you know that it can also boost your service desk capabilities? We’re not just talking about boosting efficiency — AI can help save costs and enhance customer satisfaction. Sounds great, right? Read the article to explore how AI can transform your service desk and discover practical tips for implementation! #ai #artificialintelligence #article #tech #technology #it #servicedesk #itsm