The DEX Show

Build it, buy it, or drop it. When it comes to innovation Nexthink doesn't mess around. Get a peek behind the curtain from Nicolò Raffaele, Head of Corporate Development, in his #RealityBytes episode. https://lnkd.in/eCvFkjDX

Alan Nance is not only a long-time friend of the show, and of Nexthink, but he's also a long-time practitioner and advocate of the employee experience. And his work with the XLA Institute is a prime example of his commitment to making work more workable for employees around the world. In this clip we're talking about the value of #DEX, and the human change management needed in order to obtain that value. It's guests like Alan that make our little show so rewarding, being able to bring his insights to anyone who can listen in. So - Are you listening yet? #TheDEXShow #EmployeeExperience #XLA

I’m not a fan of my own voice, but Thomas McGrath and Tim Flower make the DEX podcast enjoyable with their thought-provoking questions. I’ve been a guest on episodes 2, 39, and now 102. In this latest episode, we explore how experience management has grown into a massive industry, the role of XLA Institute, predict the tipping point of XLA (Experience Level Agreements), and distinguish it from traditional service management. We also highlight how forward-thinking tool solutions like Nexthink are leading this movement. Listen in to gain insights into the future of Experience Management.

We're extremely grateful for the work we get to do with the XLA Institute and even more grateful that Alan Nance, Vice President Experience Advocacy agreed to join us again on #TheDEXShow to discuss the explosive growth of Experience Level Agreements (XLAs) recently. Listen to the full episode here: https://lnkd.in/e-DeBD43

The whole team was thrilled to welcome Nicolò Raffaele, Head of Corporate Development at Nexthink, to #RealityBytes this week. Tune in to hear how Nicolò separates market noise from real industry shifts, why serendipity plays a role in discovering new opportunities, and how Nexthink is positioning itself at the cutting edge of Digital Employee Experience (#DEX). https://lnkd.in/eCvFkjDX

Thomas McGrath and I had a chance to have a really great convo with Anthony Firmin, a longtime thought leader in the Digital Employee Experience space, about #DigitalTransformation. With so many worthwhile clips to post, this one makes a particularly important point: Transformation that misses the boat with #EmployeeAdoption will result in significantly decreased value. Employees need to be able to use technology at an ever-increasing velocity, and it's up to us to get them fully enabled to make full use of the tech. Give a listen to hear the rest of his wisdom and let us know what you think! https://lnkd.in/dqFyCPm6 #TheDEXShow #EmployeeExperience #DEX

Anthony Firmin's history driving digital adoption at scale is extensive and he talks all about it with Tim and Tom in a stellar conversation for this week's episode. Listen here: https://lnkd.in/eyU4Bi4V

In Jacob Morgan's research he's found that it's because people don't want to seem weak or incompetent. Do you agree or is there something else holding you back?

At the end of last year we hosted an event for our ambassadors with Jacob Morgan centered around the power of vulnerability and the best ways to express that in the workplace. Now we get to share that conversation with our listeners! Listen to the full episode here: https://lnkd.in/ehNSac6b

Small steps can lead to greater employee engagement and sustainability. ?? Listen to the insightful conversation with Sebastien Vibert and David Welling on the last episode of The DEX Show to hear how. Looking for more data-driven strategies to enhance digital workplace sustainability? Check out our research paper here ?? https://spr.ly/6043xLkjW