SCIEX Service & Support

#ArticleAlert: Check out this informational article that discusses six of the most common signs that it may be time to replace your LC-MS vendor... ??

?? Stop fixing problems—start preventing them. Live webinar ?? March 27 | 11 a.m. Register now ?? Every hour of downtime costs your lab time, money, and resources. A SCIEX service contract isn’t just about repairs—it’s about keeping your lab running efficiently with proactive maintenance, expert support, and rapid troubleshooting. ?? Reduce unexpected downtime with scheduled maintenance ?? Get fast support through SCIEX Now and remote troubleshooting ?? Discover what sets SCIEX service apart from third-party providers ?? Accelerate issue resolution with our advanced escalation process ?? Uncover hidden contract benefits to optimize performance and budget Join our live webinar to learn how SCIEX service contracts go beyond repairs to deliver a complete support ecosystem. #LabEfficiency #MassSpec #SCIEXService #PreventDowntime

???Upgrade your analytical workflow with SCIEX OS software!??? Are you ready to take your lab's performance to the next level? SCIEX is thrilled to introduce a streamlined process for migrating to SCIEX OS software – designed to enhance efficiency and productivity. ???Enhanced performance: Experience faster data processing and greater system stability. ???User-friendly interface: Simplify complex workflows and reduce training time. ???Advanced features: Stay ahead with the latest tools and innovations. Discover how easy it is to make the switch with your compatible system and unlock the full potential of your laboratory. Our support team is here to guide you every step of the way! ???SCIEX OS software migration guide https://sciex.li/7fih73 #SCIEX #SCIEXOS

Join us tomorrow! Streamline your forensic data evaluation with canned calculations and a decision tree approach in SCIEX OS software. ?? January 23, 2025 ? 11:00 a.m. CET What you’ll gain: -A step-by-step forensic workflow -Access to SCIEX OS software tools for system suitability & STD checks -Hands-on demo and customization tips ? ?? Register now: https://lnkd.in/ecrFapHC #ForensicsWorkflows #SCIEXOS #LiveWebinar #CannedCalculations

"???????? ???????????????????????? ?????? ?????????????????? ?????????????? ???????? ???????? ?????????????????? ?????? ?????? ?? ?????????? ??’???? ???????? ?????????? ?????????? ??????????????????????. ?????? ?????????????????????? ???????????????????? ?????? ?????????????????? ???? ??????????????????????." We're honored to receive feedback like this from our valued customers. Providing reliable, high-quality instruments and comprehensive support is our commitment to the scientific community. ?? Explore our support services: https://bit.ly/3OjJ1HJ

?? "Your maintenance services have been great. Keep up the good work!" - Dave McBride, MSD Switzerland We’re always thrilled to hear positive feedback from our customers. Here at SCIEX, we’re dedicated to providing exceptional #maintenance and #support to keep your lab running smoothly and reliably ?? ?? Explore our LC-MS support services: https://bit.ly/4g04Vey #LCMSMS #LCMSsupport #SCIEXService

?? "We have the best service engineers! They're always so helpful and quick to assist us. ??" – Julie Brunkhorst, Trilogy Analytical Laboratory We're proud to support scientists worldwide with a team that’s dedicated to keeping labs running smoothly. Thank you, Julie Brunkhorst, for your kind words and for trusting us to support your important work! ???? Explore our support services ?? https://bit.ly/3OjJ1HJ #SCIEXSupport #CustomerAppreciation #ThankYou

? Customer Highlight: "SCIEX service is top notch." – David Boyer Jr, Alexion Pharmaceuticals, Inc. We are so grateful to be able to support so many scientists and labs around the world! Learn more ?? https://bit.ly/3OjJ1HJ #CX #SCIEX #SCIEXService #CustomerHighlights

Thank you for all of the years of hard work! ?? ?? ?? #TeamSCIEX #BestTeamWins

When it comes to forensic toxicology, we know how important it is to monitor the concentration of your samples accurately. Learn how Luke Rodda, Chief Forensic Toxicologist and Director of the San Francisco Office of the Chief Medical Examiner, uses an automatic QC flagging method developed specifically for this purpose in our SCIEX OS software. Check out our one of our latest episodes of the SCIEX Tox Chat Box video podcast series, “Streamline toxicology screening with software,” to learn more ?? https://bit.ly/4elwC0y #Toxicology #SCIEXOS #software #ToxicologyLabs #ForensicScience #ToxChatBox #ToxicologyScreening #ForensicTesting #SCIEXforScience