The latest edition of Service Cloud's monthly LinkedIn newsletter — Serviceblazer Spotlight — is now available. Get the latest on Agentforce, Customer Experience Intelligence, the Serviceblazer Community on Slack, and much more.
Salesforce for Service
软件开发
San Francisco，CA 42,802 位关注者
Reimagine service and field service for the AI era. CRM + Data + AI + Trust.
关于我们
Service Cloud can help you scale support across every customer touchpoint, boost agent & mobile worker team productivity, and increase customer satisfaction with one unified AI platform. Join the Serviceblazer community to learn best practices, keep current with product innovations, and network with other service and field service professionals worldwide. Join the Serviceblazer community to learn best practices, keep current with product innovations, and network with other service and field service professionals worldwide.
- 网站
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https://www.salesforce.com/service-cloud
Salesforce for Service的外部链接
- 所属行业
- 软件开发
- 规模
- 超过 10,001 人
- 总部
- San Francisco，CA
- 领域
- service、field service、customer service、customer experience、ai、data、crm、trust和contact center
动态
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#AgentforceTour NYC in a word: Innovation. ?? In more words: Agentforce, Serviceblazers, Service, Field Service, Apple Vision Pro, and Agentforce. ?? Watch it all (again) on Salesforce+: https://sforce.co/3YXL1Kv
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“Ability to streamline.” Who doesn’t love a good streamline? Serviceblazer Shonnah Hughes ? explains how Agentforce can make your customer service more efficient. Learn more about Agentforce: https://sforce.co/3OjAhRO #AgentforceTour
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Fact: Agentforce enables companies to easily build and deploy AI agents that can autonomously take action across any business function. Proof: Agentforce will help Fisher & Paykel Appliances deliver around-the-clock, high-quality service and field service. Bonus: By handing off routine tasks to agents, Fisher & Paykel’s human reps will have more time to build customer relationships that increase sales. Learn more: https://sforce.co/3Z1FMJR #AgentforceTour
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Want to add AI - like Agentforce - to your field service org but need the go-ahead from leadership? Join Salesforce expert Johnny Kirkwood on November 21 for an exclusive AMA on the Serviceblazer Community on Slack and learn more about getting exec buy-in on AI: https://sforce.co/4ffTVJG
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Adding AI to your field service ops: Improves efficiency ? Boosts productivity ? Gets automatic leadership buy-in ?? Join us November 19 for a LinkedIn Live with Salesforce experts Kacey Heller and Johnny P. Kirkwood and learn how to get the green light to integrate AI — like Agentforce — into your org.
How to Get Internal Buy-In on Agentforce for Field Service
www.dhirubhai.net
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Want to learn more about Agentforce? See how it resolves cases in conversational language anytime on all your customers’ favorite channels: https://sforce.co/3Ux5mEX
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Who are you? "CHATBOTS!" What do you do? "SORRY, I DON’T UNDERSTAND THAT REQUEST." If you're tired of these conversations, you're not alone. The good news: the future of customer service — Agentforce — is here: https://sforce.co/3OeTHap
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Going to #AgentforceTour NYC? Want to get hands-on with Agentforce? Check out these sessions and dig into Agentforce for Service and Field Service: https://sforce.co/4ew20cE
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Adding generative + predictive AI = telecom companies can: ?? Streamline operations ?? Reduce wait times ?? Increase loyalty Learn how AI can reshape your customer service experience: https://sforce.co/4hSG7a8
4 AI Features Telecoms Can Implement Now to Level Up Customer Service
https://www.salesforce.com/blog