Imagine adding AI tools to your utility team's toolbox. ??? Discover how utility companies can leverage AI — like Agentforce — to boost the customer service experience: https://sforce.co/4ic5h3Z
Salesforce for Service
软件开发
San Francisco，CA 42,879 位关注者
Reimagine service and field service for the AI era. CRM + Data + AI + Trust.
关于我们
Service Cloud can help you scale support across every customer touchpoint, boost agent & mobile worker team productivity, and increase customer satisfaction with one unified AI platform. Join the Serviceblazer community to learn best practices, keep current with product innovations, and network with other service and field service professionals worldwide. Join the Serviceblazer community to learn best practices, keep current with product innovations, and network with other service and field service professionals worldwide.
- 网站
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https://www.salesforce.com/service-cloud
Salesforce for Service的外部链接
- 所属行业
- 软件开发
- 规模
- 超过 10,001 人
- 总部
- San Francisco，CA
- 领域
- service、field service、customer service、customer experience、ai、data、crm、trust和contact center
动态
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Want to see what Agentforce can do for your HR ops? Check out "3 Tips for Delivering Employee Service with AI" on-demand and see how AI can boost the employee experience and streamline HR processes. Watch today: https://sforce.co/40DHDXy
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What do autonomous AI agents, voice AI, and automated workflow all have in common? ?? They’re 3 of the trends that are transforming contact center automation. Dig into more contact center trends: https://sforce.co/496cwWM
8 Contact Center Automation Trends to Watch for in 2025
https://www.salesforce.com/blog
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"It doesn't take long to set up and you have AI help your end-users do their day-to-day jobs." There are many benefits to adding AI — like Agentforce — to your field service ops. Salesforce experts Kacey Heller and Johnny Kirkwood discuss how to get AI into your business in this on-demand session: https://sforce.co/3UHXCQA
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90% of customers say how a company acts during a crisis reveals its trustworthiness. The right incident management software can help: ? Respond faster to incidents. ?? Keep customers up-to-date. ?? Build trust. Learn more: https://sforce.co/48eirso
What is Incident Management Software? | Salesforce
salesforce.com
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Want to increase your agent's productivity? Give them what they need. Serviceblazer Allie Lawler shares her favorite tools to increase productivity in the latest Serviceblazer Short. Get more of Allie's insight into making your service reps and field techs' lives easier: https://sforce.co/3CSphbm
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Unplanned downtime and inefficiencies holding back your manufacturing org? Learn how proactive service powered by AI and automation can drive success: https://sforce.co/4fGiHDs
The Power of AI and Automation for Predictive Service in Manufacturing
https://www.salesforce.com/blog
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Customer Experience (CX) Intelligence is generally available! Powered by Service Cloud and Agentforce, CX Intelligence not only boosts service productivity, it can: ?? Personalize support with customer sentiment insights. ?? Prioritize urgent cases and reduce service escalations. ?? Use Agentforce to boost customer loyalty in real-time. Learn more about CX Intelligence: https://sforce.co/3ZjepMA
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The latest edition of Service Cloud's monthly LinkedIn newsletter — Serviceblazer Spotlight — is now available. Get the latest on Agentforce, Customer Experience Intelligence, the Serviceblazer Community on Slack, and much more.
Join the Serviceblazer Community on Slack
Salesforce for Service，发布于领英
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#AgentforceTour NYC in a word: Innovation. ?? In more words: Agentforce, Serviceblazers, Service, Field Service, Apple Vision Pro, and Agentforce. ?? Watch it all (again) on Salesforce+: https://sforce.co/3YXL1Kv
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