Join the flagship session for @salesforce Field Service at #DF24 and learn how data and AI-powered innovations will help your org deliver customer-centric field service, cut costs, and drive revenue. ?? Bonus! Attend in person for a chance to win an Apple Vision Pro. ?? Add it to your agenda today: https://sforce.co/3Tmzqma
Salesforce for Service
软件开发
San Francisco,CA 41,361 位关注者
Reimagine service and field service for the AI era. CRM + Data + AI + Trust.
关于我们
Service Cloud can help you scale support across every customer touchpoint, boost agent & mobile worker team productivity, and increase customer satisfaction with one unified AI platform. Join the Serviceblazer community to learn best practices, keep current with product innovations, and network with other service and field service professionals worldwide. Join the Serviceblazer community to learn best practices, keep current with product innovations, and network with other service and field service professionals worldwide.
- 网站
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https://www.salesforce.com/service-cloud
Salesforce for Service的外部链接
- 所属行业
- 软件开发
- 规模
- 超过 10,001 人
- 总部
- San Francisco,CA
- 领域
- service、field service、customer service、customer experience、ai、data、crm、trust和contact center
动态
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Where can you learn how data and AI can help your field service org deliver customer-centric service, cut costs, and drive revenue? You're in the right place. ?? Join leaders from Apple, Fisher & Paykel Appliances, Siemens Energy, Trane Technologies, and Salesforce and dive into the latest innovations in Field Service — powered by data & AI — that will increase productivity. Add this #DF24 session to your agenda and attend in-person for a chance to win an Apple Vision Pro: https://sforce.co/3XHRzxe
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? I am so honored and excited to be speaking at Dreamforce about how to get started with AI in Salesforce for Service! ? Register here: https://lnkd.in/gBDwDCw4 ?? Since generative AI jumped onto the public scene in November of 2022, so many startups and features have promised to deliver contact center transformation to enhance customer and agent experience alike. But how do you know when YOUR enterprise is ready for Service AI? I'll clear up misconceptions and answer these questions and more: ?? Do you need terabytes or petabytes of foundational data? ? Do you have to have an extensive knowledge base? ? What kind of AI can be used right out of the box? ? Should you start internally or externally? ? Can AI help you build foundations for more AI?
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Introducing Agentforce Service Agent — an autonomous agent for customer support. Join this session at #DF24 and learn what Agentforce Service Agent is and how it uses your data to deliver trusted responses. Add it to your agenda: https://sforce.co/3MIYrEC
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The latest edition of Service Cloud's monthly LinkedIn newsletter — #Serviceblazer Spotlight — is now available. Check out new AI-powered innovations for Salesforce Service and Field Service PLUS the latest #DF24 updates, and much more.
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I'm so excited to be speaking in several sessions for Dreamforce this year! My first session is with Timery Crawford on the Salesforce for Service team, where we'll be talking about boosting agent productivity! Ya'll know how muchI love Lightning Pages and UX, so now I get to talk about the great things you can do for agents for a whole session! #DF24
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Say hello the new #Serviceblazer Community on Slack! ?? It's where service and field service professionals: ?? Connect with their peers. ??? Learn new skills. ?? Grow their careers. Get started today: https://sforce.co/3zgxG7g
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Join industry and Salesforce Field Service leaders at #DF24 and learn the steps to building a customer-centric field service org with data & AI, including: ?? Building a proactive service operation. ?? Maximizing impact & efficiency in the field. ?? Acting on key insights. Add this session to your agenda and attend for a chance to win an Apple VIsion Pro: https://sforce.co/3Tmzqma
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Countdown to Dreamforce! Next week I'll be moderating this customer panel, where our amazing customers Warren Equipment and TOMRA Collection will share their journeys with Salesforce Field Service. Join us to hear firsthand why they chose Salesforce and the results they’re seeing. We’ll open the floor for Q&A, so bring your questions. Looking forward to a great discussion! See you there!
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I'm excited to be presenting at #DF24 this year! It's going to be an incredible event filled with so much innovation that you won't want to miss ?? Join me and Jennifer Cellarius as we deep dive into Agentforce Service Agent, your trusted autonomous agent for every service experience! We can't wait to see you there! ?? Add this session to your agenda today: https://sfdc.co/byQFfB #Salesforce #ServiceCloud #CustomerServiceAI