Many thanks to the RRD presenters at RISE MMS in Puerto Rico: Dave Krupa, Nicholas Michel, Brooke Murphy, and Elisa Koniski, PhD! They presented some insightful ways to learn member sentiment to provide better health plans. Great job! #RISEMMS2025 #RRDHealthcareSolutions
RRD Healthcare Solutions
广告服务
Chicago，Illinois 1,154 位关注者
Helping our health plan clients communicate more efficiently and effectively
关于我们
With decades of experience serving some of the world’s largest, most innovative organizations in healthcare and life sciences, RRD has a proven track record of designing, producing, and delivering content that will enhance and evolve both the member and patient experience. We understand communications can have a profound ability to educate, inform, and motivate members, patients and consumers to take charge of their healthcare to reduce the costs for all. We offer the broadest array of services to help healthcare companies meet their communication challenges across all channels: print, email, web, and text. Our healthcare practice consists of Provider, Health Insurance, Pharma and Med Device with a laser focus on helping our clients in this space communicate more effectively and efficiently while remaining compliant. RRD Healthcare Solutions is a division of RRD, a leading global provider of multichannel solutions for marketing and business communications.
- 网站
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https://www.rrd.com/industries/healthcare
RRD Healthcare Solutions的外部链接
- 所属行业
- 广告服务
- 规模
- 超过 10,001 人
- 总部
- Chicago，Illinois
- 创立
- 1864
- 领域
- direct marketing、email marketing、member enrollment brochures & kits、member & broker web portals、ID cards & welcome kits、health plan materials、health plan communication、promotional products、e-adoption strategies、wellness & disease management programs、electronic presentment、healthcare、healthcare compliance、ANOC/EOC、EOBs、member communications、translation services、appeal & denial programs、list management and analytics、document composition & archive、cGMP、HITRUST、Patient communications、Pharma communications、Supply chain solutions、Care Kits、Diagnostic Test Kits、COVID Test Kits和document automation
动态
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Here is a post about our wonderful Customer Advisory Board! We love our CAB!
Marketing & Communication Executive | Healthcare Professional | Transformational Leader
The RR Donnelley Customer Advisory Board in San Diego proved that even under overcast, rainy skies, innovation can shine. With industry experts and fellow Blues plans, we tackled the challenges of Medicare, Medicaid, and ACA plans, uncovering new ways to navigate regulatory complexities with technology-driven solutions. Grateful to RR Donnelley and the Congruity Group for fostering these critical discussions, using creative team building activities intermixed, and the opportunity to contribute as a board member. Key Takeaways Driving Change: ? Unlock savings with USPS incentives—3-6% discounts, plus free shipping for large print and Braille materials. ? Transform engagement through digital marketing, turning customer touchpoints into personalized, high-impact moments. ? Elevate member experiences with seamless, secure omnichannel strategies, ensuring content is aligned with intent, method, and engagement type. The path forward is clear—technology and strategy must work together to create better outcomes. Excited to drive change and put these insights into action! #Innovation #Medicare #ACA #MemberEngagement #Technology #DigitalMarketing Blue Cross of Idaho RR Donnelley The Congruity Group
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Healthcare optimist helping payers and population health businesses to create engaging communications and marketing operations.
Join RRD in Puerto Rico to explore health plan solutions and attend our expert panel discussion. https://bit.ly/3EDZ1CQ #RISEMMS2025 #Healthcare #Medicare #MedicareAdvantage #RRD
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Please connect with the RRD team at RISE!
Strategic Professional at RRD | Business Communications Services & Marketing Solutions
Join RRD in Puerto Rico to explore health plan solutions and attend our expert panel discussion. https://bit.ly/3EDZ1CQ #RISEMMS2025 #Healthcare #Medicare #MedicareAdvantage #RRD
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Another RRD success story!
?? When faced with changing member ID requirements, Independent Health needed a tech-driven solution and RRD delivered: https://bit.ly/3ZNergd IHA partnered with RRD to ensure uninterrupted service during a major ID card conversion process, safeguarding member satisfaction and operational efficiency. Key Results: ?? Smooth ID card conversion with no service disruptions ?? Enhanced member experience and retention ?? Streamlined operations and reduced manual workloads Read our case study to learn more! #healthcare #customerexperience #cx #casestudy
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This Thanksgiving, we have so much to be thankful for — and you are one of them. From all of us at @RRD, wishing you a joyful and grateful holiday! #Thankful #Grateful #RRD #HappyThanksgiving #Thanksgiving #Gratitude #GiveThanks #SeasonOfThanks #ThankfulForYou #ThanksgivingCheers #RRDFamily
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This edition tells the story of how RRD helped Independent Health continue to deliver exceptional member support during a trying acquisition merger. Many thanks to Matina Montes, MBA, MACM for telling the story so well!
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For a Health Plan to remain competitive, it requires a slew of ongoing actions and strategies — from marketing, workforce development, and operations management to sales, procurement, and product development. This edition offers some helpful ideas from Sergey Zborovsky.
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Are you using Contextual Targeting in your digital strategy? Here is a thought piece by Laura DeCristofaro that you will find fascinating.