Next Generation Experience Events

How are these leaders transforming health and care experiences? Find out at NGPX Palm Springs, CA Dec 2-4, 2024. Join me and this impressive list of speakers https://lnkd.in/eUrfYVcv As Editor-in-Chief for The Journal of Patient Experience, I invite conversations to support your experience transformation efforts. We publish research, patient perspectives, and industry insights. Let's connect to discuss publication opportunities. We also offer advising and speaking support for organizational leaders striving to advance their experience efforts. https://lnkd.in/efu4rK3M SIGN-UP: "Transforming Health and Care Experiences with Research and Actionable-Insights". A free monthly digest supported by The Journal of Patient Experience https://lnkd.in/eWG5XSEd Next Generation Experience Events #NGPX Charleen Ring #PatientExperience #PatientEngagement #HumanExperience

Burnout has long been a reality for nurses and caregivers. With long hours and high-stress conditions, nurses are carrying a heavy burden (nursingworld.org) a staggering 62% reported feeling burned out, a record figure reflecting the strain within healthcare. ? How can healthcare systems reduce burnout? ? We're answering this question at NGPX with sessions that focus on: ? ??Staff Wellbeing and its Impact on Patient Experience: Balancing Staff Satisfaction with Patient Care Quality ??The Do’s and Don’ts of Leading an Excellent Experience ??Resilience Circle: Navigating Frustration and Pain Points with Lynn Charbonneau, MBA, CPXP ? NGPX is your ideal retreat to unwind and connect with the visionaries who are shaping the future of patient experience. Learn more: https://bit.ly/3VR8CuI

The patient experience is undergoing a massive transformation as healthcare organizations race to adopt cutting-edge digital and virtual solutions. Our latest report, "The Digitization of the Patient Journey" dives deep into this digital revolution, showcasing the substantial investments made to enhance the patient journey while tackling the hurdles of streamlining care. https://bit.ly/4eiKYyr Key insights reveal the pivotal role mobile platforms play in these strategies. As we look ahead, healthcare leaders are laser-focused on making services more accessible and boosting staff productivity—ultimately driving superior patient outcomes. Curious about the future of patient care? Dive in and discover how we're shaping a new era in healthcare! ???? #DigitalTransformation #HealthcareInnovation #PatientExperience #FutureOfHealthcare

Over the years, we’ve brought together #patientexperience leaders for unforgettable moments, incredible connections, and transformative conversations. And this year, we’re bringing back all the fun—with a twist!????From serene Yoga Retreats to Coffee House chats and Golf Play, it’s your turn to leave the cold behind and soak up the sunny vibes of Palm Springs. ? Join us from December 2-4?to celebrate 10 years of NGPX?and make some new memories with us!???? Learn more ?? https://bit.ly/3VR8CuI #NGPX #Retreat #PX?#Healthcare #FlashbackFriday

Incorporating AI into Patient Experience, Empowering Patients Through Health Literacy, Embracing Diversity, Equality, Inclusion and more! We’ve carefully handcrafted a collection of thought-provoking articles just for you, designed to help you navigate the challenges of modern healthcare.?From transforming patient engagement to integrating AI in healthcare, these reads will sharpen your strategy and reignite your passion for creating meaningful change. Gear up for a fresh outlook and confidently tackle your toughest healthcare challenges ahead. Explore our featured articles right here ??https://bit.ly/4h1ZAoE #HealthcareInnovation #PatientEngagement?#HealthcareLeadership?#PatientExperience #DigitalHealth #HealthcareTransformation

In today’s fast-paced marketplace, the connection between your brand and customer experience is everything. Whether you're B2C or B2B, how your customers feel about your brand at every touchpoint matters more than ever. Join us at CXFS Connect where Nandita Dalal and Beth Wood Leidt from Principal Financial Group will explore in their innovation workshop: - Going beyond transactions to build emotional connections - Key elements of a positive customer experience—personalization, authenticity, responsiveness - How aligning brand and customer experience can create meaningful, lasting relationships Don’t miss this opportunity to gain practical insights on driving growth through innovation! ??https://bit.ly/4cAhtHZ #CXFSConnect #CustomerExperience #BrandStrategy #InnovationWorkshop

The Best Just Got Better -?The NGPX Lineup Just Got a Major Boost! We've had some exciting updates to the #NGPX program in the past few weeks! New speakers have been confirmed, sessions have been updated, and more of your peers have registered! Don't miss out on the best #patientexperience event around. Check out the updated agenda ??https://bit.ly/47HnLV4 #NGPX #PatientExperience #Healthcare

If your solution is improving the Patient Experience in Healthcare we need to talk! Next Generation Experience Events is celebrating it's 10th anniversary hosting a one of a kind retreat that brings together the top names in the industry to discuss strategy and build community. If you want meaningful relationship building opportunities... THIS IS IT! But don't take it from me. Here's a word from one of our long time sponsors on last year's event: "Really impressed with the engagement level of this conference, attendees were extremely open to conversation throughout the entirety of the event. I literally can’t count the number of people I interacted with." NRC Health #patientexperience #employeeengagement #roundingtools #healthcareautomation #scheduling #voiceofpatient #patientjourney #patienteducation #changemakers #ngpx #patientcommunication

#NGPX may still be a few months away, but top leaders from Banner Health, Cedars-Sinai, Mayo Clinic, Northwell Health, and more have already secured their spots for the 10th anniversary event, taking place in Palm Springs, CA on December 2-4, 2024! ? Why the excitement? Because they know they’ll be joining a vibrant community of #patientexperience leaders eager to collaborate, learn, and tackle tough challenges. In just 3 days, you will gain a year’s worth of insights and connections. And the best part? You’ll be in beautiful Palm Springs! ? Secure your spot now and be part of the most anticipated #patientexperience and #healthcare event of the year.? Learn more ??https://bit.ly/3VR8CuI #NGPX #PatientExperience #Healthcare