AI-led Contact Centers aren’t just the future—they’re here today, delivering seamless, personalized CX that builds trust and loyalty with faster resolutions, smarter engagements, and effortless service. But where are you in your journey to bring AI into your customer experience strategy and meet expectations that aren’t just rising but redefining service? It’s time to talk to us. https://lnkd.in/g65V9x4H ? #HTCNXT #AIForBusiness #CustomerEngagement #EnterpriseAI #SmartConnections #HTCGlobalServices
关于我们
HTCNXT is an Enterprise AI solutions division of HTC Global Services. We combine disruptive technologies, deep domain expertise and our built to purpose AI platform MAGE to cater diverse verticals across industries, delivering real and measurable outcomes. Our solutions help enterprises re-imagine and enhance customer experiences by creating value for them at every touchpoint and functional benefits to our clients aligned with their business objectives.
- 网站
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https://www.htcnxt.ai/
HTCNXT的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 超过 10,001 人
- 领域
- AI、Artificial Intelligence、Data Analytic、Digital、Data Engg、Customer 360、Data Science、Machine Learning、Advanced Analytics & Visualization、API's、Enterprise Application Integration、eCommerce、Agile Pods、Big Data、Analytics和Predictive Analytics
动态
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Engineering shapes our world by creating sustainable solutions for today and safeguarding future generations. On World Engineering Day, we celebrate the ingenuity of engineers who innovate, construct, and protect. At HTC Global Services, we embrace engineering excellence to drive progress, resilience, and sustainability. Explore how we’re driving innovation: https://www.htcinc.com/ #WorldEngineeringDay #Sustainability #Innovation #HTCGlobalServices
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Many stop at basic AI adoption, leaving significant value untapped. Stopping at just the basics means missing out on AI’s full benefits. Our AI for Higher Education service helps institutions with curriculum development, student engagement, and personalized learning. Are you ready to usher in the future of education? Learn more: https://lnkd.in/eFYtDpVQ #HTCNXT #EnterpriseAI #ArtificialIntelligence #HigherEducation #AIinEd
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AI is transformative—but the path to integration isn’t always straightforward. In our latest blog, we share real, actionable insights from Sudheer Kotagiri’s Podcast on how to successfully integrate AI—starting small, testing ideas, and scaling with purpose. Whether you’re tackling legacy systems or navigating compliance hurdles, we’ve got the blueprint to turn AI’s massive potential into measurable success. Ready to lead the AI revolution? Dive into the blog for your roadmap to success: https://lnkd.in/gNsN7FPJ Want more? Tap into Sudheer Kotagiri’s exclusive insights and learn how to master AI integration. Also, connect with us to turn your AI ambitions into a reality. Podcast link - https://lnkd.in/eW-fU4ZR #AI #Podcast #HTCNXT #AITransformation
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The storm of change in insurance is here—climate risks, evolving regulations, and shifting market dynamics. With our AI-powered solutions, you can do more than just overcome them—you can turn them into opportunities. From Intelligent Underwriting Copilot and AI-led risk assessment to faster decisions, AI-led Sales & Distribution, AI-led Claims Management, AI-led Insurance Operations, and Data Modernization, let’s talk about making AI work for your insurance business. Learn more - https://lnkd.in/eWScp3up #HTCNXT #EnterpriseAI?#AIinInsurance #ArtificialIntelligence
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Navigating market shifts, evolving consumer expectations, and supply chain disruptions requires more than just data—it demands intelligence. Our AI-driven solutions empower CPG brands to stay agile, refine operations, and create meaningful customer experiences. Discover how AI can fuel smarter growth and long-term resilience. Learn more: https://lnkd.in/e5KJcwyR #HTCNXT #EnterpriseAI #ArtificialIntelligence #CPG
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You can’t afford a system that innovates at full speed but leaves security behind. A breach isn’t just a setback—it’s a shutdown. Partner with us as we go all the miles to engineer AI with built-in security, not afterthought fixes—leveraging cutting-edge frameworks, zero-trust principles, and advanced risk mitigation to keep your AI resilient, reliable, and risk-free. Know more: https://lnkd.in/gMwn44yy? ? #HTCNXT #EnterpriseAI #AISecurity #DataSecurity
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In this TechWave episode, Amit Tyagi, CMO of HTC Global Services, takes us on a journey through how AI technology and its tools are reshaping marketing in the new era. He spills the beans on how GenAI, NLP, and predictive analytics are redefining deep customer connections for brands. The road to success isn’t without challenges, and he candidly highlights them. Tune in and sharpen your marketing acumen with the power of AI. Also, don’t miss Part 2—it’s packed with next-level insights! Link – https://lnkd.in/ecZqY-4Q #HTCNXT #EnterpriseAI?#ArtificialIntelligence #CustomerExperience #AIinMarketing
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Can your organization keep pace with 10x productivity by 2026? Let’s accelerate your DataOps journey. With proven methodologies and our AI-driven data platform, we help you orchestrate intelligent data flows across hybrid environments. Automate pipelines, enhance observability, ensure data quality, and unlock the power of predictive analytics, real-time decision support, and stronger security. The result? Limitless possibilities powered by data! Ready to scale DataOps? Dive in: https://lnkd.in/ezKDcDKP ? #HTCNXT #EnterpriseAI?#MAGE #ArtificialIntelligence #AIOps
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Part 2 of AI’s Impact on Customer Experience podcast is here taking The AI CX conversation further, bolder, and bigger! In this Part 2 episode, our AI experts Adnan Saulat and Samya Ghosh are back with groundbreaking insights on evolving customer interactions, trust layers in AI, the importance of incremental implementation, data security, and the need for humans in the loop. But that’s not all—they dive into the sci-fi-worthy future of sensory and gesture-based interactions powered by human signals like eye movements and facial recognition. Sounds futuristic? It’s closer than you think. Tune in now and unlock the possibilities of AI-driven CX: https://lnkd.in/gqU5NZg9 #HTCTechWave #Podcast #AI #CustomerExperience