Experience Design Hub at Bentley University

This June, we marked a major milestone—the 25th anniversary of the Human Factors in Information Design (HFID) program at Bentley University! ?Check out the event highlights and join us in celebrating this incredible journey.? A special thank you to our visionary founder, Bill Gribbons, for his unwavering support, dedication, and investment in each and every one of us over the years. None of this would be possible without his leadership and passion for the field! Here’s to the next 25 years of innovation, learning, and community! ?? #HFID #BentleyUniversity #HumanFactors #HFIDCommunity #ExperienceDesign #XD

Expand your understanding of UX data, with Bentley. Join Professor Demetrios Karis to learn key UX research techniques through hands-on projects, from interviews to ethnography. Build your research portfolio and deepen your understanding of user behavior by: ?? Engaging in participant observation as part of a field study ?? Understanding the ethics of field research and professional responsibility ?? Gaining confidence in trying new techniques and understanding there is no single “right” way to collect UX information ?? Qualitative Research Methods ?? April 03-04, 2025 https://lnkd.in/ezhH2W5Q #UXResearch #BentleyUX

Turn ideas into impactful user experiences. That's just good business. Join Professor Lisa deBettencourt, MS HFID for an in-depth session on crafting meaningful digital experiences. Take home these essential strategies, tools, and real-world applications to bring innovative ideas to life: ?????? Applying human-centered design to address complex challenges ?? Understanding the experience design process within fast-paced product development ??? Using storytelling and systems thinking to create engaging experiences ?? The Experience Design Process ?? April 10-11, 2025 For more information and to Register: https://lnkd.in/eD_C3qGH #uxcertificateprogram #bentley #ux

Curious about a career in UX? Join Professor Janelle Estes for an info session on Bentley University’s UX Certificate Program. Discover how this program equips you with essential UX skills to boost your career and get your questions answered. ?? UX Certificate Program Info Session ?? April 09, 2025, 12 PM EST https://bit.ly/4hPXIix #uxcertificateprogram #bentley #ux

Join me on April 3rd and 4th, 2025, for a two-day course on Qualitative Research Methods (available both in-person and online). This course is part of the Bentley University UX Certificate Program: https://lnkd.in/eVdWDmU4. Through lectures, case studies, class exercises, and group discussions, we will explore observational studies and commercial ethnography (including home and office visits), interviewing, diary studies, focus groups, and the development of personas. We will spend one morning outside of the classroom on a project involving participant observation (remote students will be able to participate in their community).

?? Student Spotlight: Melissa Woods ?? Meet Melissa! ?? She brings a rich background in digital content management to her studies at Bentley University - McCallum Graduate School of Business. During her time in the MS HFID program, Melissa has taken on a variety of impactful projects, including: ???Exploring cutting-edge technology:?Guiding study participants through virtual reality environments in Jonathan Ericson’s Virtual Communications Research Lab. ?? Mentoring fellow classmates: Sharing her career search strategy and supporting materials at our Spring 2025 career visioning workshop for MS HFID students ???Advancing education insights: Contributing to research via the Bentley University User Experience Center ???Shaping the future of healthcare technology:?Kicking off a graduate internship at Nextech Systems in Summer 2024, a healthcare SaaS company focused on electronic health records management. At Nextech, Melissa collaborates with product designers to test high-fidelity prototypes with subject matter experts and end users to enhance product experiences. “There's so much variety within these products, from patient communications to medical charting and record-keeping, reports and analytics, billing and insurance, and even traditional retail points of sale. I'm getting so much experience, and I get to collaborate with an amazingly talented and supportive team of designers driven to enable healthcare providers to do?their best work.” Melissa is pleased to share that she was recently extended an offer to join the company full-time, which she of course accepted! ?? If you’d like to learn more about user experience in healthcare, or product work with healthcare SaaS in general, don’t hesitate to reach out to her.

UX 922 Usability Research with Dan Berlin March 13-14, 2025 Learn from the best! During Dan's 13+ year UX career, Dan has lived the agency life and spent 10 of those years building research teams and practices. The Usability Research course is the keystone research method in user experience research. Whether we are evaluating a digital product, a physical device, or even a real-world experience, observing people’s behaviors while they interact with something is the gold standard of research. This course will take you through the usability study timeline and convey best practices for each step along the way to ensure your research attains goals and has actionable outcomes. Register early to secure your spot: https://lnkd.in/eqqkK9Vg

When you take part in Bentley's Human Factors in Information Design Masters, you're joining more than just an educational program. You're joining a community. ?? HFID Alumni Panel and Networking Luncheon ?? March 26, 2025 Meet some of our community members at the HFID Alumni Panel and Networking Luncheon. Ask questions, build connections with individuals who have gone through the degree, and learn what it's like to be a part of the program. Speak with distinguished advisory board members, alumni, and the Bentley Team including: Janelle Estes, Diana Geetha Sunder, Allison Strochlic, Vanessa Wiegel, and James McElroy

Interested in breaking into UX? Join us for an info session on Bentley University’s UX Certificate Program with Professor Janelle Estes! Learn how this program can help you build essential UX skills and advance your career. Don't miss out! ?? UX Certificate Program Info Session ?? March 06, 2025, 12 PM EST https://bit.ly/4hPXIix #uxcertificateprogram #bentley #ux