DDC Discusses

? Huge congratulations to all the winners and finalists at The UK Contact Centre Forum Awards Programme! ? What a fantastic night it was, celebrating the incredible dedication, passion, and innovation across our industry. As part of our commitment to recognising and supporting outstanding achievements in customer experience, we were thrilled to serve as the Headline Sponsor of this year’s Awards. Here’s to all the remarkable teams and individuals driving positive change in our field—you inspire us all! ?? #UKCCF2024 #UKCCFAwards2024 The UK Contact Centre Forum DDC OS

?? Good Luck to All Nominees! ?? Tomorrow is the big day! The UK Contact Centre Forum Awards Programme is just around the corner, and we, as the headline sponsor, couldn't be more excited. We look forward to celebrating with you all tomorrow night! ?? #UKCCFAwards #GoodLuck #DDCDiscusses #CelebrateSuccess DDC OS Learn more about our sponsorship here: https://lnkd.in/e4Y8_yjz

As part of our mission to develop and recognise excellence across CX, we are delighted to be the Headline Sponsor of this year's The UK Contact Centre Forum Awards Programme! Good luck to all the entrants. We look forward to celebrating with everyone on the night. ?? ?? Don't forget, nominations for The UKCCF Awards close on Wednesday 31st July! ?? #UKCCFAwards2024 #awards DDC OS The UK Contact Centre Forum

Here's a sneak peek at our recent DDC Discusses event, held at the iconic Imperial War Museum North last month ????. If you're interested in attending our next roundtable event and engaging with industry leaders, get in touch! Send us a message or visit our website for more details. https://lnkd.in/eEHtdS46 #DDCDiscusses #AcademiaMeetsContactCenters DDC OS

Throwback Thursday ?? Last week, we had an incredible time at the Imperial War Museum North, exploring the world of conversation analysis, AI and LLM’s with Elizabeth Stokoe ???? A huge thank you to everyone who joined us! It was great to connect with both new and familiar faces. We'd love your input—where should the next DDC Discusses event be held? ?? #DDCDiscusses DDC OS #ConversationalAnalysis #AcademiaMeetsContactCenters #ContactCenters

We're proud to announce that we are the headline sponsors of The UK Contact Centre Forum Awards Programme this year! ?? As part of our mission to develop and recognise excellence across CX, we are delighted to support these awards. Good luck to all the entrants, we look forward to celebrating with everyone on the night ???? #UKCCFA2024 #Awards The UK Contact Centre Forum DDC OS

In less than a week, we'll be exploring the world of conversational analytics with Elizabeth Stokoe at the Imperial War Museum North in Manchester ???? If you're interested in one of our few remaining seats, please send an email to [email protected] #DDCDiscusses #IWMNorth #AcademiaMeetsContactCentres #CXInnovations DDC OS

Last week our very own Chrissie Spencer joined Martin Teasdale on the Get out of Wrap LinkedIn Live, to talk all things DDC Discusses and launch our search for research academics in the contact centre space. ?? If you are an academic completing their research studies in a field relative to our industry then we want to give you a platform to talk about your research and engage the wider CX community. ?? Just complete this simple form and we will get in contact... https://lnkd.in/e7TF7WTn #GetOutOfWrap #DDCDiscusses #AcademiaMeetsContactCentre

Calling all research students in the area of Customer Service and Contact Centre - we want to here from you! ?? ?? ?? We are pleased to announce the next iteration of DDC Discusses along with our partner Get out of Wrap. If you are an academic completing their research studies in a field relative to our industry then we want to give you a platform to talk about your research and engage the wider CX community. Just complete this simple form and we will get in contact... https://lnkd.in/e4HDDPY4

Join us in exploring the world of conversational analytics with Elizabeth Stokoe at the next DDC Discusses event!??Register your interest here: https://lnkd.in/eZPu_9My ??Taking place on 20th June at the Imperial War Museums Manchester; we look forward to seeing you there ?? #DDCDiscusses #AcademiaMeetsContactCentre #IWMManchester #ConverstationalAnalytics #OneMonthToGo