CXPA Middle East

Seeking a #CX maturity assessment tool you can trust and afford to help you drive CX management growth? Customer Experience Professionals Association (CXPA) and McorpCX have teamed up to help. Here are three steps to make the most of this opportunity: 1) Complete the FREE XOS Pulse assessment on CX Maturity: https://lnkd.in/d-awZX9m. (free for up to 5 members of your organization) 2) Receive a FREE Score report, as well as a FREE Roadmap with best practice designed improvements with step-by-step actions you can take to advance your organization’s Experience Operating System. 3) Attend CXPA CX Leaders Advance in Indianapolis April 28 - 30. XOS pulse experts Michael Hinshaw and Diane Magers will lead a special in-depth session to delve into trends and provide customized advice. Turbo charge your @CX management plans - take advantage of these special opportunities from CXPA and MCorpCX! XOS Pulse: https://lnkd.in/d-awZX9m CX Leaders Advance: www.cxleadersadvance.com

Proud to serve the CXPA Middle East Council 2025 in elevating CX across the region! Looking forward to working alongside these amazing professionals, driving meaningful impact, and advancing the CX profession ??? Customer Experience Professionals Association (CXPA)

Ramadan Reflections from the CXPA Middle East Council ?? As we continue through this sacred month, our CXPA Middle East Council reflects on how #Ramadan inspires growth, empathy, and connection—values at the heart of customer experience. This is the third post in our series, and today, we’re exploring: How does Ramadan shape the way we serve others? We’d love to hear from you! How has this month influenced your approach to empathy and #CX—whether as a professional, a leader, or a customer? Share your thoughts in the comments! Stay with us for more reflections throughout the month. Let’s keep the conversation going!

Announcing the 2025 CXPA Middle East Council! We’re thrilled to introduce the CXPA Middle East Council, a dedicated group of CX leaders working to strengthen CXPA’s presence, foster collaboration, and support the growth of the CX profession across the region. Led by Council Chairs Natalia Jaramillo and Ahmad Samir, the council also includes: Abdalla E., Ahmed El Badawi, CCXP, CX Management, Ankesh Agarwal, CCXP, Ashish Kumar, Balakrishna Murthy, CCXP, Hazem El Zayat, CCXP, Husam Erekat ,CCXP,MBA, Hussein M. Dajani - CCXP, Jihane Srour - Tehini, CCXP, Marc Karschies (CCXP/CXPA RTP), Maya Khalife, Olga Tsygankova, Shorouk M. Ali, MBA, CCXP Together, this team will help shape CX initiatives, connect professionals, and drive meaningful impact in the Middle East. Be sure to also check out our Ramadan Reflection series, where CX leaders share their perspectives on the connection between Ramadan and customer experience.

?? Ramadan Reflections from the CXPA Middle East Council ?? As we continue through this sacred month, the members of our Middle East Council reflect on how Ramadan inspires growth, empathy, and connection—values that resonate deeply with customer experience. This is the second in our series of reflections, where we explore how the spirit of Ramadan shapes our approach to serving others. Stay with us for more insights throughout the month! Shorouk M. Ali, MBA, CCXP Wishing all those observing a blessed and peaceful Ramadan. ?

?? Ramadan Reflections from the CXPA Middle East Council ?? As we embrace this special month, members of our Middle East Council are sharing their thoughts on the meaning of Ramadan and its connection to customer experience. This is the first in a series of reflections we’ll be sharing throughout the month—stay tuned for more! Wishing everyone observing a blessed and peaceful Ramadan. ? Natalia Jaramillo

?? Ramadan Reflections from the CXPA Middle East Council ?? As we continue through this sacred month, the members of our Middle East Council reflect on how Ramadan inspires growth, empathy, and connection—values that resonate deeply with customer experience. This is the second in our series of reflections, where we explore how the spirit of Ramadan shapes our approach to serving others. Stay with us for more insights throughout the month! Shorouk M. Ali, MBA, CCXP Wishing all those observing a blessed and peaceful Ramadan. ?

?? Ramadan Reflections from the CXPA Middle East Council ?? As we embrace this special month, members of our Middle East Council are sharing their thoughts on the meaning of Ramadan and its connection to customer experience. This is the first in a series of reflections we’ll be sharing throughout the month—stay tuned for more! Wishing everyone observing a blessed and peaceful Ramadan. ? Natalia Jaramillo

?? I'M HIRING (again) – Are you looking? We’re growing and need some (more) amazing talent to join our CX team in Dubai! I'm currently on the hunt for a freelance/contract Senior UX Designer ? Onsite in Dubai (no remote sorry) ? Working across multiple clients ? 3 month contract (with potential to extend) ? Working in a team of 20 amazing and talented designers and researchers To avoid wasting anyone’s time, please only apply if you can comfortably say "yes" to all of the following: ? I already have a visa to work in the UAE ? I can demonstrate experience with IA, beyond a sitemap. ? I am just as comfortable working in Excel and Miro as I am in Figma. ? I can demonstrate previous experience and show the resulting business impact of my work. ? I can devote 100% of my daytime working hours to the project (I have no other work commitments). Important Notes: ?? Please apply through the proper process—personal requests to me will not be addressed. ?? I’m looking for an individual, not a team, a company, or an agency. ?? Recruiters, no need to reach out on this one. If this sounds like you, I’d love to hear from you. Let’s build something amazing together! ??

Each word in "Customer Experience Professionals Association" has special meaning that contributes to how we help advance #CX professional success. Learn about the oldest and most established global CX nonprofit, CXPA, and how you can benefit by being a member of this thriving community. #TogetherWeAdvanceCX #WordsMatter https://lnkd.in/eSEskNWf