"Zoomers"-Meeting the Demands of New Generations
Abbie Baker, CDR
Sr Recruiter | AIRS? Certified in Diversity & Inclusion Recruitment + HR
Welcome to this month's edition of Up for Debate, where we dive into the hot topics and burning questions in the world of recruitment. This time, the spotlight is on the ever-evolving landscape of recruitment and the challenges it poses in meeting the demands of new generations. As younger talent emerges with different expectations and preferences, Companies must adapt their strategies to attract and retain the best candidates. According to a pole conducted by Johns Hopkins University, a large chunk of the workforce is currently occupied by Baby Boomers (19%), Generation X (35.5%), and Millennials (39.4%).? By 2025, Gen Z will account for one-third of the workforce, according to the World Economic Forum. Born between the late 1990s and early 2010s, Gen Z is entering the workforce amidst rising inflation, soaring student loan burdens, housing challenges, and the on-going threat of a recession. In addition, they have grappled with profound events such as wars, pandemics, social upheaval, and an alarming surge in gun violence. In summary, Gen Z has faced some sizable challenges that significantly influence their approach to work.
Back in the day, Baby Boomers cared about job security, Gen Xers wanted to balance work and life while moving up the career ladder, and nowadays, Millennials and Gen Z want it all – they look for ethical companies, and a good work-life balance that pay a competitive salary. These differences affect how people work together and how they're managed. Gen Z, also known as "zoomers", stand out as the most diverse generation in history and play a pivotal role in shaping the future workplace. Let's dive in and explore the shifting tides of recruitment and the strategies that can help us ride the waves of change.
Understanding the New Generations:
As the baton of the workforce passes to younger generations like Millennials and Gen Z, it's essential to understand their unique perspectives and needs. Gen Z values a far more diversified world than previous generations. They hold the belief that their identity extends beyond their job roles, and they desire their employers to recognize this perspective. These digital natives have grown up in a connected world, valuing flexibility, purpose-driven work, and a healthy work-life balance and diversity and inclusion is also very important to and seek employers who demonstrate a commitment to these principles.
They want to feel engaged, have chances to grow, and be part of a lively company culture that matches what they believe in. To successfully recruit these talented folks, organizations need to adjust their methods to meet these changing expectations. Here are some examples on how to engage and manage new Gen Z workers:
Leveraging Social Media and Digital Channels:
Companies should harness the power of technology to engage with potential candidates, build their employer brand online, and tap into the vast pool of talent available through digital channels. Gen Z is highly active on platforms like Instagram, TikTok, and LinkedIn. Employers can create engaging, authentic content on these platforms to showcase company culture, values, and opportunities.
Mobile Friendly Apps:
Ensure that your application process is mobile-friendly, as Gen Z is likely to use smartphones for job searches and submissions. Simplify application forms and offer options to apply via mobile apps or websites. Nobody enjoys filling out more forms after already uploading a resume that should auto-fill the online application. Try to avoid redundancies that can otherwise lead to mistakes and a sloppy application.
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Flexibility and Remote Work:
The need for flexibility and remote work has really taken off. People want a better work-life balance, and the pandemic pushed remote work into the spotlight. To get the best talent, companies should provide flexible work setups that let employees juggle their personal and professional lives. Things like remote work, flexible hours, and tools for teamwork let companies access talent from all over and make things more inclusive. But, it's important to find a sweet spot between flexibility and keeping a strong company culture and good communication.
Employer Branding and Company Culture:
In the battle to attract the best talent, having a cool company culture and a solid employer reputation are very important. Younger folks want to work for companies that stand for something they believe in. So, companies need to show off what makes them special – their culture, values, and chances to grow. Being real is a must; sharing the genuine stories of current employees can make a real connection with future ones. Building a strong employer reputation can draw in top talent and keep them engaged and loyal in the long run.
Continuous Learning and Development:
Recent generations highly prioritize both their personal and professional growth. They have a strong appetite for ongoing learning experiences and opportunities for career development. When a company sets a budget for personal and professional development, it signals to employees that they care. Companies that commit to investing in educational and development initiatives will gain a competitive advantage in the recruitment and retention of talent. By providing mentorship programs, upskilling opportunities, and clear paths for career progression, organizations can distinguish themselves as preferred employers.
Clearly Define Career Paths:
Outline clear career progression paths and milestones. Gen Z employees are more likely to stay with an employer who provides a roadmap for advancement. They value clear communication, are motivated by the desire to create a meaningful impact and are drawn to organizations that align with their personal values. Rather than prioritizing financial rewards alone, they aim to wield influence and purpose in their work. They are quick to move on from a job that does not offer a clear career path or fails to satisfy their sense of fulfillment.
Focus on ethics and social awareness of a company and promote Workplace Diversity and Inclusion:
According to Deloitte, “Gen Z no longer forms opinions of a company based solely on the quality of their products/services, but also on their ethics, practices, and social impact.” During interviews, ensure diverse representation on interview panels to show your commitment to inclusivity. Make sure to share information about diversity and inclusion efforts within your organization. Gen Z wants to see genuine commitment to equality and fairness.
While Gen Z has much to offer a company, they expect a lot in return. One of the leading reasons that they’ll quit their jobs is if company values don’t match their personal values. This changing landscape of recruitment presents both challenges and exciting opportunities. Adapting to the demands of new generations can be tough and requires a strategic approach that aligns with their values, embraces technology, and fosters an inclusive and flexible work environment. These changes won't happen overnight, but these tips can help you see things from their point of view and figure out how to meet them halfway! After all, the Zoomers are the future CEO's. I hope you enjoyed this edition of "Up for Debate"! I would love to know your opinion on catering to the demands of younger generations so please leave a comment below.