Zeynep Ton's blueprint for thriving businesses that empower employees

Zeynep Ton's blueprint for thriving businesses that empower employees

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What makes a good job?

Welcome to the second episode in our special series on what makes a good job. Last week, Bruce Feiler made the case that a good job is whatever YOU say it is. And that’s true!?

But we don’t want to let businesses off the hook here. There are a lot of jobs that used to be good–secure, well-paying, reliable—and now feel less so. That’s what the writers’ strike is about in Hollywood.?

Zeynep Ton is a professor at MIT’s Sloan School of Management. Zeynep believes that businesses will become more profitable and successful if they treat their employees well. It’s that simple. But it's a strategy that requires longterm thinking and investment. This approach goes against the prevailing view that companies need to cut costs constantly to keep up their quarterly earnings.

Zeynep helped found the Good Jobs Institute. Her new book is The Case for Good Jobs: How Great Companies Bring Dignity, Pay, and Meaning to Everyone's Work. In this episode, she explains what companies like Trader Joe's and Costco have figured out, and how other businesses can adapt some of these practices. You can listen right here, or in the file below:

Books! Free to Be: A Six-Week Guide to Reclaiming Your Soul

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I first met Shirin Etessam at a tech conference in Austin about a decade ago. She's a straight-shooter and a successful business woman, and like many of us, she has lived a life that is turning out differently than she expected. In this quick read, she shares the tools and philosophies that have helped her weather unexpected and sometimes unwanted changes and step into a better place. In our series on what makes a good job, we've been exploring the idea that it's time to decouple meaning from work. Shirin pushes us to name and develop that meaning.

Join us for Office Hours!

Every week, we gather at 3pm EST on Wednesday. Producer Sarah Storm and I go live from the Linked News Page. It's an informal gathering in which we catch up with listeners, who chat with us and each other in the comments. East Coasters, like me and Sarah, stip on our coffee. West Coasters sometimes bring lunch. And we all talk about the week's episode, and whatever else comes up, in support of each other. I hope you'll join us. You can find us by clicking the inage below:

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It's sad that companies don't understand that treating employees well and equally fair is very simple, but as mentioned above many in management (notice I did not say leadership) are more concerned about the prevailing view that companies need to cut costs constantly to keep up their quarterly earnings. Just experienced a negative cost-cutting issue at my place of employment, with some dishonesty weaved in.

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Colleen Wenos

Administrative Assistant/Loan Officer for Wisconsin's Methodist Churches

1 年

This was an incredible 3 part series and I learned a lot. Thanks Jessi.

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Peggy Ross

Retail and interior design professional

1 年

As a Costco employee, I'm grateful not just for the higher than average pay scale and outstanding benefits provided, but also for the culture. Costco values loyalty and longevity. Employees stay because EVERYONE has the opportunity to learn and advance within the company as much as they choose to. As someone who is turning 67 this week, I am also so impressed with Costco's attitude towards its older workers. We are treated with respect and appreciation. No employee is ever asked to retire because the company understands the benefits older workers bring to the table. I truly am blessed to work for such an outstanding company.

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