Zenger Folkman November Newsletter

(To receive our monthly newsletter in your email, sign up HERE.)

“In today’s fast-paced, complex world, leaders need mirrors. The mirrors they need, however, go far beyond reflecting their physical appearance. Leaders need mirrors that reflect their behavior and the impact their behavior has on others. That requires much more than a piece of glass with a thin layer of metallic silver on the back. Leaders need mirrors to interpret data and feed it back to them in a practical form. Some of these mirrors include 360-degree assessments, feedback from colleagues, and coaching.” - Jack Zenger

UPCOMING WEBINAR 

Register for the live-webinar “Diversity- Exposing Blind Spots to Build a Better Workplace”(Nov. 18, 2020, 11 am PT, 1 pm MT, 2 pm ET)

If you asked 100 leaders if they possessed racial, age, gender, or other bias, how many would answer yes? Our Diversity and Inclusion assessment revealed that 25% of leaders are completely unaware of their blind spot.

Many leaders think they are doing well when they are not—causing a significant source of frustration and anger in organizations. The good news? Once most leaders discover this blind spot, they are highly motivated to improve.

We identified five critical skills that do the most to help leaders improve this ability to convey that they value diversity and seek to genuinely include others.

THE 90th PERCENTILE PODCAST

Episode 7: The Enigma of Positive and Negative Feedback Would you rather hear positive feedback about your performance or suggestions for improvement? Does preferring positive feedback make you seem weak, and is corrective feedback really that helpful? Whether you’re a CEO, manager, teacher, or parent we all give and receive feedback. In this episode, we discuss the emotional complexities and science behind the positive and corrective feedback that will actually help you grow.

Episode 8: 7 Steps To Improve Employee Productivity The most effective organizations improve employee productivity by exceeding the gains of their competitors. In the episode, Jack Zenger shares solutions to improve employee productivity.

Episode 9: The #1 Growing Competency- Leadership Speed It’s obvious that business is moving faster and faster and that to keep up, leaders at all levels need to know how to pick up the pace. Is there a correlation between speed and perceived leadership effectiveness? 

Episode 10:  Leaders Under Pressure-5 Essential Skills for the New Era Are there certain skills that can even make a difference in a crisis?  In the episode, we cover a Zenger Folkman study that compared leadership 360 assessments before and after the pandemic that revealed five essential skills needed for this new era.

ARTICLES

3 Old Assumptions That Haunt Feedback And Halt Progress- Are the old assumptions we harbor about the type of feedback people "need" to hear ruining our approach? After conducting a study measuring over 12,000 leaders' preferences for positive and corrective feedback, I'm offering some new assumptions we should all adopt.

10 Attitudes About Feedback From The Most Effective Leaders- Occasionally, people read articles about the best approaches to giving and receiving feedback and may think to themselves, “That all sounds great, but what do the most effective leaders actually do?"

The Productivity Improvement Steering Wheel: 7 Powerful Steps Every Leader Can Take - Jack Welch made a comment about the potential of people to be more productive. He said, “There is an unlimited amount of juice in that lemon.” While the amount of juice may not be truly unlimited, the fundamental point that people are often capable of producing at a far higher level continues to be true

EVENTS

·      Live- Online: The Extraordinary Coach, November 9 & 10

·      Live- Online: Elevating Feedback, December 1 & 4

·      Live- Online: The Extraordinary Leader and Certification Workshop, Dec. 2 & 4