Your Title Doesn’t Make You a Leader: Here’s What Does
Terence Jackson, ABA, B.Acy., MBA
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A title is simply a designation, a label that may signal authority or seniority, but it does not inherently make you a leader. I have come to realize that true leadership transcends rank or position; it is about the values we embody, the actions we take, and the way we inspire and empower those around us. Leadership is a journey, a path defined by the qualities we develop within ourselves and how we apply them to positively influence others.
Over the years, I’ve come to understand that a title might give you a role to play, but true leadership is earned through consistent demonstration of accountability, empathy, integrity, humility, empowerment, communication, resilience, and vision. These traits go beyond any business card or office space — they shape how we impact the lives of others.
Let me walk you through the key principles I believe form the foundation of authentic leadership.
1. Accountability: Owning Every Action
Leadership begins with owning every decision and action, especially when things don’t go as planned. Accountability means stepping up, whether the results are favorable or not. There have been many times in my career where I faced unexpected setbacks or failures, but the key is to own those moments, learn from them, and grow.
True accountability fosters trust. When people see I’m willing to take responsibility for my actions, they feel more comfortable doing the same. And in turn, this creates a culture where mistakes become learning opportunities, not something to fear.
As I always say, "The strength of a leader is measured not by how often they succeed but by how they rise after every fall." When you hold yourself accountable, you demonstrate reliability, which builds confidence within your team.
2. Empathy: Leading with Heart
Empathy has been a game-changer for me as a leader. Being able to connect with people on a human level — understanding their needs, concerns, and motivations — sets the tone for genuine leadership. I’ve found when I take the time to truly listen to my team members and show I care, it breaks down barriers and builds trust.
Empathy isn’t just about being kind; it’s about understanding where someone is coming from. It enables me to make better decisions because I see things from different perspectives. When we can relate to the experiences of others, we lead in a way that inspires loyalty and dedication.
I often remind myself: “Leadership is not about being in charge — it’s about being there for those in your charge.”
3. Integrity: Doing What’s Right
Without integrity, leadership falls apart. I have always believed doing what’s right is non-negotiable, no matter how difficult the situation. Integrity is about being honest, ethical, and consistent in your actions, even when nobody is watching.
I’ve encountered moments where I was tempted to take shortcuts, especially when pressure was high, but I’ve learned that taking the ethical route always leads to more sustainable, long-term success. Leading with integrity creates a ripple effect. When my team sees me making the hard choices to uphold our values, it motivates them to follow suit.
A leader with integrity doesn’t just tell people what to do — they show them through their actions. This alignment between words and actions is what builds trust and loyalty within a team.
4. Humility: Embracing the Power of "We"
Humility, in my view, is one of the most underrated leadership qualities. As leaders, we need to have the humility to admit when we don’t have all the answers, and to acknowledge we can — and should — learn from others. One of the most empowering things I’ve done is to recognize the strengths of my team and allow them to shine.
Humble leaders don’t shy away from feedback or correction. Instead, they embrace it because it allows them to grow. Acknowledging that my success is often due to the contributions of those around me has not only made me a better leader but has empowered my team to take ownership of their roles as well.
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I believe true leadership isn’t about showcasing your own intelligence or strength but creating an environment where others feel empowered to lead alongside you. "Real leaders are not afraid to say, 'I don’t know,' because they understand the strength lies in their team."
5. Empowerment: Lifting Others Up
Leadership is about empowering others. Early in my career, I realized the best way to drive results was not to micromanage but to trust people to rise to the occasion. Empowering others means giving them the tools, authority, and confidence they need to succeed. It’s about stepping back, providing guidance when needed, but ultimately letting your team take charge.
When you empower your team, you foster innovation, creativity, and personal responsibility. People feel more invested in their work when they know their contributions are valued, and they are trusted to make decisions.
6. Communication: The Art of Listening and Leading
One of the most crucial lessons I’ve learned as a leader is the power of effective communication. Clear, transparent, and open communication creates a shared understanding and keeps everyone aligned toward common goals. But it’s not just about talking—it’s about truly listening.
As a leader, I’ve made it a priority to be approachable. When my team feels heard and understood, it opens the door for collaboration and innovation. Moreover, clear communication reduces confusion, fosters teamwork, and builds trust. Leaders who communicate well also create an atmosphere where feedback flows freely, which is critical for growth.
7. Resilience: Weathering the Storms
Leadership isn’t always smooth sailing, and I’ve faced more than my fair share of challenges. Resilience is what keeps me going when times get tough. It’s not just about bouncing back after setbacks but learning how to adapt, evolve, and stay optimistic in the face of adversity.
Resilient leaders inspire their teams to persevere, even when the path ahead is difficult. I’ve seen firsthand how my resilience as a leader has motivated others to push through challenges and continue striving toward our shared vision.
8. Vision: Seeing Beyond Today
Lastly, vision is what sets leaders apart from managers. Leadership is about having a clear sense of where you want to go and the ability to inspire others to join you on that journey. I’ve always found that when I can articulate a compelling vision, it motivates my team to align their efforts toward that shared goal.
But having a vision isn’t enough — it’s about making it actionable. I work hard to ensure my vision is rooted in our core values, so it’s not just a lofty idea but a roadmap that we all believe in and can work toward.
Leadership is About More Than a Title
Ultimately, leadership is not bestowed by a title; it’s earned through action. Titles might open doors, but it’s the way we live and lead that makes the lasting difference. Accountability, empathy, integrity, humility, empowerment, communication, resilience, and vision are what define real leaders — these are the qualities that elevate us from managers to true leaders.
I remind myself every day of this truth: "A leader’s legacy isn’t built on the power they hold, but on the lives they impact."
Leadership is not about being at the top; it’s about lifting others up along the way.