Is your team still working at 10 at night?
Bob Coppedge
Author | Speaker | Crotchety Old Geek | Co-Managed IT Services Guru | Fluent Translator of IT to Biz and Back | Host of the Biz-Tech Twists Podcast
If you have people working remotely in your business, you’re probably used to emails flying around at all hours of the day or night.
Working from home has been life-changing for some. Your people can be more flexible with their time during the day, fitting in time for school pick-ups and appointments where perhaps they couldn’t before.
And in return, it means that more work is being done in the evenings.?
Microsoft recently did an internal survey on how working from home affects collaboration. It’s so they can make more improvements to Teams.?
It found that there are two main spikes in productivity in a typical day: One before lunch and one after lunch.
For a third of its workers, there was a third productivity spike, at around 10 at night. That’s people replying to emails before bed.?
Where employees have removed commuting time, their working time and availability has increased.?
Within Microsoft, employees increased their working time by 46 minutes – or 13% each day – with a huge 28% increase in after-hours work.
And although it sounds like it could be good for business, it demonstrates just how blurred the lines between work and home life have become, post-pandemic.?
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Because this third peak of activity has the potential to cause a LOSS of productivity. Employees are feeling more pressured to respond to emails quickly, which increases their stress levels in the evenings, affecting morale and overall well-being.?
Microsoft CEO Satya Nadella said businesses need to place more emphasis on soft skills and good management practices so that employee well-being is taken care of properly.?
He advises that business owners and managers set very clear expectations on after-hours work, so that employees don’t feel any undue pressure to always be available. One of these expectations should involve not feeling the need to respond to emails at the weekend, even if it’s from a manager.?
Are you setting the right expectations for your people, and providing them with the tools they need to increase productivity without increasing their working hours??
Here’s a quick win you can personally drive. Instead of sending emails at night, schedule them to be sent the following morning.
When your team see the boss doing this, it could quickly become the accepted culture of the whole business. Give it a try.
Published with permission from Your Tech Updates.
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I think that the whole reason that people are resistant to returning to the office is the expectations to work between the hours of 9-5 rather than have the flexibility to work around their familiy time.... If i need the afternoon to be with my family I can do it and I make that time up in the evening after the kids are asleep of course providing your job allows that flexibility... No change in production, and and better for both the family and less stressful for the job.
B2B Content Marketing & Optimization | Lead Gen | Customer Acquisition | SEO | Speaker | CEO @ TheSearchGuru.com | >13K Followers & >12K Connections
2 年Great points on an important topic. I've seen auto signatures that started, during the pandemic, to include lines like: If you've received this email outside of business hows no response is expected until business hours - something like that. Can't find one at the moment, and I appreciated that folks were thinking to add that in. As a 17-year-old remote team - we've long had regular conversations about work-life balance, (and travel!) time zones, and flextime. And not morphing flextime into working all the time. The last thing we want is for a team member's enthusiasm for their work to bleed out, thanks to spending too much time at work.
Senior IT Support Engineer | Expertise in Troubleshooting, Desktop Engineering, and Client Solutions
2 年Great thoughts!! For people like myself with ADD, it's extremly hard for me to "turn off" at all. I started writing a book here where I believe I want to expand on in my own little blog. ??