Your IT Team Can’t Fix Your Mass Tort Operations - Here’s Why

Law firm partners ask us all the time if they can rely on their internal IT team to revamp their mass tort litigation operations. While the short answer is, “I don’t recommend it.” I want to give the reasons why such a strategy is unlikely to succeed.

What is the purpose of Information Technology Roles and Teams in Law Firms?

IT professionals absolutely hold specific, technical knowledge—yet they succeed by knowing “just enough” about many, many aspects of technology and security. Most likely, your IT person or team is stellar at fixing network problems as needed, scheduling security patches and upgrades, and assisting your team on accessing and using systems. Typically, they don’t know very much about law practice itself. That’s not a jab; such knowledge is not necessary for them to do a good job.

Designing, building, and migrating to a new system for managing Mass Tort cases is, frankly, not in the wheelhouse of your IT team. Plus, you need them for the list of tasks you already lean on them for!

Advancing Your Mass Tort Operations Uses a Specific Set of Talents

Law firms conducting mass tort litigation need an of-the-moment, specific expertise for these software projects. My colleague Blake used an excellent analogy recently: a personal chef can cook you a darn good meal every night but when you want to throw a party, you need a caterer and not your chef to complete the project. In this analogy, BRIO is the caterer you’ll need to throw your party.?

Setting up a case management system, migrating data, and even just knowing what apps and settings are relevant are what BRIO does every day.As the head of legal consulting, I am actually a former lawyer which is the first sign that BRIO has the development savvy to design a custom, once-and-for-all software solution for your firm. From having backups to our backups, and working in an efficient way due to the expertise and experience serving many law firms, here are the reasons BRIO is suited to revamp and unify your mass tort litigation operations under a single software solution.

Expertise and Specialization

• Domain Expertise: BRIO specializes in? building unified mass tort solutions, has deep knowledge of the legal industry and understands the specific needs, workflows, and challenges associated with mass tort cases. They bring a wealth of experience from similar projects, ensuring the solution is tailored and optimized for these unique requirements.
• Advanced Technology and Best Practices: Due to this specialty, the software developers at BRIO perpetually have mastery of the latest technological advancements available and under industry best practices intimately. With the right blend of legal and development roles on our staff, BRIO can incorporate cutting-edge features and security measures that an internal IT team might not be familiar with or even have the capacity to implement.?

Efficiency and Effectiveness

• Faster Implementation: We can deploy solutions more quickly due to our familiarity, reducing the time it takes until your firm starts reaping efficiency gains sooner. And expect a timeline of milestones, which BRIO provides firms during our onboarding process. Since we build highly-custom solutions for firms—all conduct their mass to operations slightly differently—our onboarding is key to creating that timeline.
• Focus on Core Business: The internal IT team can concentrate on supporting day-to-day operations and other critical IT initiatives rather than diverting resources to develop a complex software system.?

Quality and Reliability

• Proven Track Record: From our portfolio of successful projects and client testimonials, BRIO has case studies and references to demonstrate their expertise and reliability. Shoot me a message if you want to learn more from our past wins!
• Custom Fit: BRIO just doesn’t build generic systems.

Long-term Support and Maintenance

• Ongoing Support: We are fortunate to provide ongoing maintenance and support to firms we’ve built solutions for. This lets BRIO ensure that the system remains up-to-date, secure, and functional.

• Scalability and Upgrades: We help firms plan for future upgrades and updates more efficiently, keeping the software current with evolving legal practices and technologies. We care a lot about organizing your tech stack.?

Cost-Effectiveness

• Cost Management: Although hiring a specialized mass tort software firm may seem more expensive initially, it can be more cost-effective in the long run. The internal IT team would need significant time and resources to develop and maintain a comparable solution, potentially leading to higher costs and delayed benefits. This is also why timelines often do not exist when IT teams build mass tort solutions for their firms.?

Risk Mitigation

• Compliance and Security: Ensuring that your firm’s software complies with legal standards and data protection regulations is crucial. BRIO is always up-to-date with these requirements and we build robust security measures into the software from the outset.?

Conclusion: It Is Worth the Investment to Secure a Software Development Team to Build A Custom Mass Tort Solution

Remember, a solid internal IT person or IT team, knows a lot about many aspects of tech and software but their purpose does not require them to go deeply into development projects; they are your “jack of all tech trades” and not a master of building a software solution for your mass tort litigation operations.?

By leveraging the expertise and resources of a specialized software firm like BRIO, a law firm can achieve a more efficient, reliable, and tailored mass tort software solution, ultimately driving significant operational improvements and competitive advantages. Send me a message with some of your firm’s custom needs for managing mass tort litigation and/or the tasks your team is slower to complete. That’s a great place for us to start a conversation!