Is Your Supervisor's Fear of Tech Holding You Back?
Ben Biddick
Integrating tech, wellness, and education to create emotionally intelligent solutions for public service organizations.
Is your supervisor’s fear of technology getting in the way of effective progress, but you don’t want to vacate your current position?
Up-managing, or managing up, involves building a productive working relationship with your direct supervisor, especially when they may not fully understand current technology. Here are some strategies employees can use to successfully up-manage in such situations:
1. Assess Your Supervisor's Needs:
- Understand your supervisor's technological limitations and preferences. What aspects of technology are they struggling with?
2. Be Patient and Respectful:
- Approach your supervisor with patience and respect. Avoid condescending attitudes or making them feel inadequate. Remember that everyone learns at their own pace.
3. Provide Clear Explanations:
- When discussing technology, use plain language and avoid jargon. Provide clear explanations and demonstrations as needed.
4. Offer Training and Support:
- Propose training sessions or workshops on relevant technology tools or processes. Offer to help your supervisor or connect them with resources for learning.
5. Highlight Benefits:
- Emphasize how adopting certain technologies can improve efficiency, productivity, or communication within the team or organization. Focus on the benefits that matter to your supervisor.
6. Use Analogies:
- Explain technology concepts by drawing analogies to familiar real-world examples. This can make complex ideas more understandable.
7. Share Resources:
- Share articles, videos, or tutorials that explain the technology in question.
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8. Collaborate on Solutions:
- Involve your supervisor in discussions about technology-related decisions or solutions. Encourage their input and make them feel part of the process.
9. Demonstrate Value:
- Showcase the positive outcomes and results achieved through the use of technology. Data-driven evidence can be persuasive.
10. Adapt to Their Preferences:
- If your supervisor has a preferred method of communication or documentation try to accommodate their preferences.
11. Anticipate Challenges:
- Proactively address potential challenges or concerns your supervisor may have about new technology.
12. Seek Feedback:
- Ask for your supervisor's feedback on how you can better support their understanding and use of technology.
13. Build Trust:
- Show your commitment to supporting your supervisor and the organization's goals. Building trust is crucial in managing up successfully.
14. Patience and Persistence:
- Understand that the process of helping your supervisor adapt to technology may take time.
Remember that up-managing is a delicate skill that requires empathy, effective communication, and adaptability. The goal is to create a positive working relationship that benefits both you and your supervisor while contributing to the organization's success.
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