Your security is our priority at Rello

Your security is our priority at Rello

Stay safe with Rello.

With scams and fraud continuing to rise across Australia, there’s never been a more important time to protect your banking and client details.

We know that sending your bank details to vendors via email is high-risk for real estate agencies, and that’s why we’re here to help.

As a Rello customer, you have access to a secure payments platform that protects you and your customer from scams and fraud 24/7, including real-time monitoring, fraud prevention technology and encrypted payment links. Scams and fraud will always be out there, and we are constantly monitoring and enhancing our solutions.

Rello’s secure online payments platform offers:??

Peace of mind - Vendors authenticate themselves quickly and seamlessly with our two-factor authentication and using government electronic identification verification tools.

Improved user experience - Our secure platform is built with the smartphone in mind, allowing mobile customers to authenticate with just their fingerprint, or even facial recognition.

Protection against fraud - Should a payment be disputed later as fraudulent by the cardholder, the liability shifts from you, the Agent, to the card issuer.

Compliance with industry standards - We comply with the Payment Card Industry Data Security Standards (PCI- DSS), the global data security standard adopted for all entities that process, store or transmit cardholder and/or sensitive authentication data.

Data security - Data security, and the storage of your personal information, is of the highest priority to us. We take great care with the information we hold about you. All data while in our care is encrypted and protected.

What else can you do with Rello?

Here are some of the other secure payment options you can use with Rello:

Pay By Link - With Pay by Link, you can quickly start accepting payments using a payment request link via email and SMS. Our payment links are embedded with secure technology, providing superior protection and a quick and secure way to pay. Once you use Rello, you can receive payments without needing to share personal information such as your BSB or account details.

Hosted Payments Gateway - Your own branded payment gateway to accept multiple card payment types. Rello’s secure payment gateway encrypts and sends customer card details to be processed. It also advises in real time when the payment is approved by the card holders bank or card issuer. All of this happens in milliseconds.

?We're here to help.

?Click here to book a time to speak with one of our Customer Success Managers or call 1300 815 923 to learn more Rello's best-in-class services.