Chances are, your salespeople stink, and you know it. You want them to become a group of high performers, and you want to believe that you are providing the opportunity for them to become so, but there's still a large delta between where they are and where you know they could be. In this article, I will tackle why they're still stuck.
High-performing salespeople typically spend a significant amount of their time prospecting for new leads and building relationships with potential customers. This may involve making cold calls, sending emails, attending networking events, and leveraging social media to connect with potential leads. They also spend time researching and understanding their target market and industry, so they can tailor their sales pitch and messaging to address their prospects' needs effectively. Additionally, they may spend time following up with leads and current customers, closing deals, and providing ongoing support to ensure customer satisfaction. Overall, high-performing salespeople are highly organized and efficient with their time, using it effectively to build a strong pipeline of leads and close deals.
Several things inhibit salespeople from being successful, including:
- Lack of focus: Salespeople who are easily distracted or have poor time management skills may struggle to stay on task and effectively prioritize their activities.
- Poor prospecting: Salespeople who do not invest enough time and effort into finding and qualifying new leads may struggle to build a strong pipeline of potential customers. According to our sales analysis data, only 31% of salespeople from our client base are strong at hunting for new business, which is why we at
STG - Sales Transformation Group
spend so much time teaching and training it.
- Inadequate product knowledge: Salespeople who do not fully understand the features and benefits of the products or services they sell may struggle to communicate the value to potential customers effectively.
- Resistance to change: Salespeople who resist new technology or techniques may struggle to adapt to changes in the sales process or market conditions.
- Lack of persistence: Salespeople who give up too easily or lack the drive to push through rejections may struggle to close deals and achieve sales targets.
- Poor communication: Salespeople who cannot effectively communicate with others may struggle to build rapport and trust with potential customers.
- Inability to handle objections: Salespeople who are not well-equipped to handle objections and rejection may struggle to move leads through the sales process and close deals.
- Lack of customer service skills: Salespeople who lack customer service skills may struggle to retain customers and generate repeat business.
- Distractions: Salespeople may be easily distracted by notifications, emails, or other interruptions while working.
- Lack of clear goals: Salespeople who do not have clear, measurable goals may struggle to focus on their tasks and objectives.
- Poor time management: Salespeople who lack time management skills may find it difficult to prioritize their activities and stay on task.
- Lack of motivation: Salespeople who are not motivated to achieve their sales targets may lose focus and disengage from their work.
- Burnout: Salespeople working long hours, dealing with high stress, and not taking enough time off can become burned out and lose focus on their work.
- Unclear or unrealistic expectations: Salespeople who are not provided with clear guidance and expectations from their manager may have difficulty focusing on their work.
- Personal issues: Salespeople may struggle to focus on their work if they are dealing with personal issues such as health problems, financial stress or family problems.
- Lack of training: Salespeople who are not provided with adequate training and support may struggle to focus on their tasks and may lack the confidence to handle challenges.
If you or your team is struggling to keep salespeople focused and believe they need a transformation, visit www.salestransformationgroup.com
or send me an email [email protected]
. We can create a customized plan to help you and your team avoid distractions and become high-performing, effective sales professionals.