Is Your Organization Getting Dumber?

Is Your Organization Getting Dumber?

“Those who fail to learn from history are doomed to repeat it.”

During a change workshop I was running, we discussed the importance of taking time after a project to reflect?on what worked well, and what didn’t. Lessons learned. A participant commented, “We call that ‘lessons documented’.”

Cynical, but not wrong. While almost every project I’ve worked on has run a ‘lessons learned’ recap, I’ve NEVER seen a process for embedding those learnings into future programs. Lessons learned become lessons lost.

Every meeting needs a purpose that improves the way we work.?Documenting stuff is not a purpose, it's an isolated action. Preserving knowledge is useless if it sits idle in a corporate folder.

Leaders have a role to play in pressing purpose into everything they do or are a part of.?

I have two recommendations for you:

  1. At your next lessons learned meeting, start with the end in mind. Make it clear what will be done with the data to improve future work.
  2. Periodically, add?‘look back’ to?your team meeting.?“On this day in 1997, we implemented… How has this influenced our work today?” It's a great way to learn from our history.

Every project and every change teaches us something. How are you turning hard-earned wisdom into daily practice?

Thoughtfully yours,

Jeff Skipper

Hi Jeff, Love this article and your thoughts. On many projects, one of the first questions I asked when we started our Lessons Learned was how we would incorporate our "lessons" in future projects. You can only imagine the response. Rarely was there an opportunity to actually use the results from these recaps. Great change leadership is essential Nice job! Rick

Yener GüL

Senior Change Management Consultant

2 年

Dear Jeff, An article that projects very critical details for more successful results. Thanks so much for sharing. What should a well-crafted change journey include? * A purpose that stimulates emotions * Rational steps * A vision that can be dreamed of by anyone If these exist, we can successfully conclude a change journey that turns into corporate memory by using change management methodology and tools. Of course, we should not forget the most important factor, such as good change leadership.

Sue Tremblay

A Prosci certified senior leader known for delivering results in multi-stakeholder environments

2 年

Good one, Jeff! I would add that every project should have a purpose too and that one shouldn't lose site of the purpose during the journey!!

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