Your new route to market is here!
Graham Mann
Water Consultant @ H2o Building Services | Water Cost Reduction | Switchwatersupplier.com Water Supply Procurement | Business Water Comparison Site
SwitchWaterSupplier.com is clear in its aims; to bring customers and retailers together, help make the market work, remain impartial and fair in our dealings.
In doing so, that means we want to work closely with your business to help maximise its fair share of the switching business, which is inevitable. If you engage with SwitchWaterSupplier.com’s service, the potential to reduce your cost of customer acquisition is significant and the potential to grow your customer base is real.
Besides recognising the challenges that have come about since the market opened for business, together with the commercial opportunity for a business to seek to address these and present a solution to the impractical opportunity for many organisations to investigating the opportunity to benefit from switching, we knew it was important to engage with the regulator, market operator the retailers, who are feeling the most pressure in this immature market.
Our founding expertise in the industry is significant and comes from the perspective that can positively address the market challenges that are being cited weekly in various reports. Rather than comment on the ‘state of the market’ from afar, we genuinely believe we can make a difference to how well and how quickly the market matures and addresses some of the key issues. In the process of doing this we know we can not only offer solution to the needs of the customer, but also a mechanism to help you reach a far greater proportion of the non-domestic market, at a reduced cost of doing business.
Our goals are to bring customers and retailers together and to best serve our customers, retailers and the wider water retail market through continuous innovation of our online and consultancy services.
It’s important for retailers to understand some of the fundamental aspects of our business and how we’re pledging to align our methods and services as best as possible with the needs of all parties, not just the customer. We understand the delicacy of the water retail industry and how incredibly tight margins are in the English market. Our experience working in the industry allows us to propose a business model that leaves margin in every deal.
Together with the other market stakeholders, we want to stimulate healthy competition between retailers, but also avoid being responsible for creating an environment where greed leads to a race to the bottom, with no consideration for service levels and the need for retailers to strive towards meeting the improved standards of customer service that the Ofwat are strongly promoting. For this reason, we’ve worked closely with as many parties as possible to-date, and sought to engage with every retailer – not always with the same enthusiasm as we might have hoped for – to ensure the solution we brought to market addressed as many challenges as possible and took on board those points of interest and concern from the retail community. Comment and feedback we’ve received has been very positive from the retailer community, with the general appreciation for how our entry in the the market brings great opportunity to the community.
We definitely want to be a part of it. It’s great to see some innovation and creative ideas which will benefit customers of all sizes.
We want to hear from you all! Retailers have a fantastic opportunity to align with a new route to market through SwitchWaterSupplier.com and as our portfolio of services grows, you’ll want to be a part of it and we’re giving every retailer that opportunity, without bias or prejudice. If we haven’t heard from you, please do reach out; let us introduce you to the business in detail and allow you to fully understand where your business stands to benefit and how you can make the most of the opportunity.