Your Monthly Newsletter
World Options Ltd
We provide intelligent shipping software to SME's, giving them access to leading carriers such as UPS, DHL, FedEx & DPD.
Our monthly shipping newsletter provides insight into industry updates, market trends and World Options services.
World Options online shipping portal is available for customers to use and book shipments throughout Christmas 2024 and New Year. However, each carrier will have limited parcel collections and deliveries on certain dates.
?Unlock the potential of e-commerce for small businesses and discover how to establish a successful online presence, navigate challenges, and leverage e-commerce strategies to drive growth and profitability.
?Procedures Enhance your business’s logistics procedures and learn strategies to optimise efficiency, reduce costs, and elevate customer satisfaction in your shipping operations.
If there are customs changes, portal updates, new VAT rules, or carrier updates, World Options will keep you updated on anything shipping-related.
?FedEx has launched a new flight route linking Guangzhou, China, to Bangalore, India, the UAE, and Europe, operating five times a week.?The route reduces transit times by one day, ensuring next-day delivery to South India, benefiting industries like high-tech and automotive. This enhancement strengthens reliability during the peak holiday season, with FedEx aiming to support APAC businesses through smarter, faster logistics solutions.
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DPD has introduced the UK’s first autonomous 'Locker' robot, Ottobot, designed to carry up to 70kg across eight compartments for deliveries and collections.?Deployed in Milton Keynes, the robot navigates autonomously using advanced sensors and cameras, offering up to eight deliveries per trip. Tim Jones, DPD's Marketing Director, highlighted Ottobot's potential to boost efficiency and act as a mobile drop-off point for parcels. This innovation marks a new chapter in DPD’s autonomous delivery journey, with promising scalability for future operations.
Evri has partnered with accessiBe to improve website accessibility using AI, offering features like seizure-safe, vision-impaired, and ADHD-friendly profiles. Disabled consumers can now customise their experience for tracking, delivery preferences, and courier bookings. Building on October updates, Evri also allows disabled customers to set doorstep preferences, such as extended time to answer the door. These initiatives align with Evri’s mission to become the UK’s most accessible parcel delivery company, ensuring inclusivity for one in four customers who rely on home deliveries.
Retail experts predict up to 1-in-3 shoppers will return their Black Friday and Cyber Monday bargains, with December 10th, dubbed 'Returns Tuesday,' expected to see a major influx of items. Returns have been rising, with 2023 volumes increasing by 145% after the shopping events. Festive purchases drive much of this activity, with nearly 40% of “one-off wear” shoppers buying outfits with plans to return them after use.
?Citizens Advice reports 36% of online shoppers—nearly 15 million people—faced delivery issues last month, including late arrivals and insecure drop-offs. Its parcels league table shows Royal Mail and Amazon leading with 3 stars, but customer service scores dropped for most major firms. Accessibility improved, but 39% of disabled shoppers still face challenges.
Online shopping in the Netherlands hit a record high, with 81% of Dutch consumers making purchases online in the first half of 2024—a 17% increase compared to 2019. While categories like clothing and footwear remain the most popular (59%), personal care products, medicines, and sporting goods have seen notable growth. Online shopping among seniors (65–75) has surged, growing from 64% in 2023 to 73% this year. Despite this, food and meal orders have declined, reflecting a shift in consumer preferences.
The World Options portal allows you to view, manage, filter and download all your invoices.