Your Mediation Readings - Weekend #3
Jonathan Rodrigues
Mediator | International Dispute Resolution | People & Culture | TEDx Speaker | Author, Mediation Simplified | Founder, The PACT - #MissionMediation | REX Karmaveer Chakra Awardee
Date: 16/08/2020: Every Saturday / Sunday, I will highlight a few mediation articles / writings that have helped me in my reflective practice. Hoping this helps you too...
Sit back. Relax. Grab a brew. Read & Reflect.
ONE:
"...the hardest thing, and perhaps the thing we least want to do, in a difficult interpersonal situation is to respect someone whom we feel doesn’t respect us. What goes a long way is making a conscious effort to listen truly and try to put ourselves in the other’s shoes. By doing this and also focusing on joint interests, the dynamic of the conversation will change from antagonistic to collaborative, opening up our mind to win-win outcomes..."
~ Catherine Brys
TWO:
"..There is a lot of talking going on in this digital world of communication, but there isn't much of listening. How much listening can there really be?... with so much of distraction around us..."
~ William Try
THREE:
"...The ombuds’ adherence to strict confidentiality helps ease employees’ fear of retaliation, and the informality of the process, literally and figuratively separate from corporate rules and structures, can encourage people to work through their concerns early on, before conflicts escalate into formal complaints against another employee or the employer..."
~ Chuck Doran
FOUR:
"...When a person affirms his or her deepest values, the process of conflict resolution can be easier, and often quicker. In fact, most other activities can be facilitated by affirming your values (what is called self-affirmation), whether it be running, or recharging, or writing..."
Stephanie West Allen
Juiz do Trabalho do TRT9 e Professor / Brazilian Labor Judge and Professor
4 年Jonathan Rodrigues congratulations! I really appreciate your mediation reading lists!