YOUR KEY TO MASTERING REAL-TIME TRACKING WITH SMARTSTATUS

Have you ever sent out an important mailing only to be left wondering if it reached your customers on time? Or spent hours tracking down the status of a time-sensitive communication? If so, you're not alone. Many businesses struggle to maintain visibility into their print and mail processes, leading to delays, inefficiencies, and frustrated customers.

Fortunately, The PLD Group has developed a cutting-edge solution to this common challenge: SmartStatus. This innovative real-time tracking system gives you complete transparency into your communications from start to finish. Whether it’s print and mail services, patient statements, or SmartClaims, SmartStatus utilizes USPS Informed Visibility technology to enhance visibility into the entire communication stream, driving better performance across your departments.

Never Lose Track of Your Mailings Again

With SmartStatus, you can say goodbye to the guesswork and hello to peace of mind. Our advanced tracking technology provides you with instant updates on the status of your communications at every stage of the process:

• When your files are received and processed
• As your documents are printed and inserted into envelopes
• During the mailing process as your communications are delivered to the post office
• Upon final delivery to your customers

Scanning begins as soon as the mail piece is accepted at USPS from The PLD Group, and continues until your mail piece is marked for delivery within a two-hour window. This end-to-end visibility allows you to plan more effectively, respond to customer inquiries promptly, and ensure that your critical communications reach their intended recipients on schedule.

Enhance Your SmartClaims Process with SmartStatus

In addition to tracking mailings, SmartStatus significantly improves your SmartClaims experience. By integrating real-time tracking into the claims process, you can monitor every stage of your claims submissions. This allows for greater control and visibility over claims management.

With SmartStatus for SmartClaims, you can:

• Track the progress of each claim from submission through processing to resolution.
• Receive instant notifications when claims are received or require attention.
• Access detailed reports that help identify trends and bottlenecks in the claims process.
• Ensure timely follow-ups by knowing exactly when each claim was processed or delivered.

By leveraging SmartStatus in your claims management, you can streamline operations, reduce processing times, and enhance customer satisfaction. This proactive approach ensures that all parties involved in the claims process are kept informed, leading to quicker resolutions and improved service levels.

Take Control of Your Print and Mail Processes with SmartStatus

If you're ready to take control of your communication processes and never lose track of your important documents again, it's time to experience the power of SmartStatus. Our user-friendly platform makes it easy to monitor your mailings, access detailed reports, and stay on top of your critical communications.

Don't let uncertainty hold your business back any longer. Contact The PLD Group today to learn more about how SmartStatus can transform your operations and drive your success.

Contact Us Today!

For more information about SmartStatus or to discuss how we can assist your business, please reach out to us at (760) 343-0700 or email us here.