Are Your Employees In Danger Of Suffering Heartbreak?
Heartbreak by jacobblack_luver/Flickr

Are Your Employees In Danger Of Suffering Heartbreak?

It’s easy to think about heartbreak being caused by disappointment in romantic relationships, or the loss of a beloved relative, or the inability to recover from a serious illness. But what about heartbreak caused by unthinking managerial practices? Sadly, these are far more common than you might think and therefore it’s keenly important to be aware of potential workplace heartbreak that can be and often is caused by unthinking managers.

***Suddenly Switched to a New Project or Team
When someone is deeply invested in a project or working with a specific team and consequently they truly love their work—sometimes even working overtime with joy, even sacrificing time with family and friends—and then suddenly they are transferred to a new project and/or team—this can be heartbreaking. We’ve coached several people who’ve left their previous workplace because they could no longer tolerate walking into, much less continuing to contribute to the place that caused their emotional pain.

*** Micro-managed Into Mindless Obedience
Too often we hear from professionals of various kinds that they feel under the thumb of their manager—MBAs, attorneys, data scientists, engineers, sales people, and marketing specialists to name a few. Coming to work with creative intent, intelligent perspective, and loyalty to the company only to have your work redone by your boss nearly every time, and/or rarely given the caliber of challenge that you signed up for can be heartbreaking. And in due time, when this happens people will either quit and move on, or they will become numb functionaries grinding out prescribed robotic work that’s far beneath their talent but meets the standards of their reliable and safe paycheck-source.

*** Routinely Criticized Even for Small Stuff
Related to the Micro-manager soul killer is the boss who cannot be pleased. Nothing is ever good enough. It always has to be done over, reduced, expanded, revamped. This is especially painful when an educated, experienced employee receives this kind of non-stop heartless demand for compliance with an ongoing attempt to create “perfection.” Whether individually, within a team, and/or in the business at large, this soul-draining exercise in futility will push people into exit-interviews faster than a budget cut or relocation of the business.

*** Dressed Down in Public
While it’s crucial that your employees receive ongoing feedback on how they are doing, both positive and corrective, when a manager chooses a team meeting or offsite to expose dissatisfaction with a particular person no matter what the intent or rational, the individual on the receiving end can feel embarrassed, humiliated, devastated—even heart broken. All the trust they gave to their manager is down the drain, loyalty to the company has been shredded, and the ability to return to work may have been plundered forever.

*** Priorities Keep Changing
One of the complaints we hear from people at a variety of companies is that managers keep changing their priorities so that what was wanted yesterday is no longer of concern and now something new has taken its place—over and over and over and over. So there is no way to feel accomplished, to feel complete with a project. Instead, the feeling of futility and slow burning anger creeps in eroding trust in the manager and the company. “This place is crazy” becomes the easy way to describe the problem. But the resolution usually occurs when the individual quits—many times taking several co-workers out the door as well.

*** Less Qualified Person Is Promoted
Saved for last, the experience of being passed over for a promotion that is given to a less experienced, less talented, less successful individual is often beyond recovery. The individual gave their heart and soul and their excellence to the company and did not get rewarded. Worse yet, someone who may be better at playing politics won the day.

There are numerous other events and managerial behaviors that can cause devastating heartbreak. What can you add to the list?

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Lady Naveen Jehan Shaikh

Performance & Cost Management, Customer Resolutions at Lloyds Banking Group

8 年

When you commit & invest (and are encouraged by the company to do so) both emotionally as well as intellectually to the strategic growth of your employer, there should be no surprise that individuals will suffer heartbreak at the hands of the managerial/leadership team - especially when that team can be so disconnected from the core workforce. The investment made by the labour force in the growth of an organisation should be acknowledged both financially & intrinsically for the employee. The former is agreed at the time of employment in contract but the latter is a living reward often overlooked with no recognition of obligation to deliver. Inline with many of the comments expressed below, I have to agree the only option given to the employee is to then leave in the hope of securing employment elsewhere under better circumstances. Like other heartbreaks, you are forced to harden your emotions over time and accept (not failure but) disappointment.

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Kim Blue

Fractional CPO/CHRO| Executive Coach| Strategist | Consultant | C-Level Advisor| Servant Leader| Speaker | Industry Contributor

9 年

Very insightful! These are the foundation for many workplace issues, from employee relations to high turnover.

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Greg Bayly

Sr. Supplier Development Engineer at The Woodbridge Group

9 年

It is amazing how many Manager's can be in such a position to underwhelm, micro-manage and basically have no coaching, mentoring, compassion or leadership qualities. They get put into positions due to longevity within the company , nepotism, or company doesn't know what to do with them. And it's not say that these individuals are not Value Added to the company, its just that they maybe in a better singular position aligned with their strengths rather then leading a team of individuals, which may be eager to want to learn, grow and have ambitions, but this type of leader will distinguish the soul of the working individual and cause the kind of reactions that we just read within this article.

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Joshua Kobyluck

Owner Operator at Road Warrior Transport Corp.

9 年

WoW! This article is VERY INTENSE!! To go through life changes, and wind up being an employee, in a company you were once a part owner of, sometimes feels like what a police officer would feel like if he wound up in jail...the level of respect you recieve, from the people you once managed, is beyond heartbreaking...especially when you KNOW when someone is "purposely" doing things that he knows will upset you, yet when they are confronted by the "boss" they lie through their teeth to cover their ass, knowing that "historically" the "boss" will believe him over you! When you put your heart and soul into your life's work, and someone is always trying to undermine your best efforts, it can truly be heartbreaking, especially when you're trying your best to "accept" the situation, "rolling with the punches" knowing you have to be responsible, and fulfill your obligations, or face the consequences!! A double edged sword!!

Lisa Franzgrote

Sr. Systems Analyst and Champlain Service Delivery Partner Lead

9 年

A very timely article for me as I start out with a new team!!

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