Is your email growing or limiting your business?

Is your email growing or limiting your business?

Email has been the backbone of business communication for decades, but not all email solutions are created equal. Relying on free personal email services like Gmail or outdated setups can limit your business's growth, professionalism, and security. According to a 2023 study by Forbes, over 75% of consumers associate professional email addresses with increased trust and credibility. If you're still relying on non-domain-based emails, it's time to rethink your approach. Let's explore how to ensure your email is propelling your business forward.


Why Domain-Based Emails Are a Must-Have

First impressions matter. Imagine handing out a business card with Officeworks or Vistaprint stamped on the back—it diminishes credibility. An email like [email protected] sends a message of professionalism and trustworthiness, compared to [email protected] or, worse, an older provider like AOL or Hotmail.

Benefits of domain-based emails:

  • Professionalism: Domain-based emails instantly make your business look established and credible. Studies show that 68% of customers are more likely to engage with a company using a domain-based email address.
  • Branding: Every email reinforces your brand's identity, keeping your business front of mind. Besides, large providers like Google make enough money. Why should you be advertising for free?
  • Deliverability:?Emails sent from domain-based addresses are less likely to end up in spam folders than those sent from free email services.

Solution:

Microsoft 365 makes it easy to set up domain-based emails while providing a suite of enterprise-grade tools. Plus, as your business grows, Microsoft 365 scales with you, ensuring your systems remain seamless.


Office 365: More Than Just Email

Microsoft 365 isn't just about email—it's a complete productivity ecosystem designed to streamline business operations. Here's why it's a game-changer:

  • Seamless Collaboration: Tools like Teams, SharePoint, and OneDrive integrate with your email, enabling real-time collaboration. Plus, you can directly harness the power of Office tools like Excel and PowerPoint.
  • Scalability: Microsoft 365 grows with your needs, from solopreneurs to enterprise teams. It's incredibly flexible and can be tailored to fit you.
  • Reliability: With a 99.9% uptime guarantee, you'll never have to worry about downtime disrupting your communication.


Understanding Email Protocols: Exchange vs. IMAP and POP

Not all email protocols are created equal; choosing the wrong one could hinder your workflow. Some of these protocols may even be older than you are!

  • POP (Post Office Protocol): Outdated and limited, POP downloads emails to one device and deletes them from the server. Say goodbye to email access across multiple devices.
  • IMAP (Internet Message Access Protocol): This is a step up. IMAP stores emails on the server and allows access from multiple devices. However, it lacks the advanced synchronisation capabilities modern businesses need.
  • Exchange:?Exchange is the gold standard. It syncs emails, calendars, contacts, and tasks across devices in real-time, making it essential for seamless business operations.

Key takeaway: If you're serious about business, Exchange is the protocol worth considering.


The Power of DMARC: Protecting Your Brand

Cybercriminals are becoming increasingly sophisticated, and email spoofing—where someone sends emails pretending to be you—is rising. A 2022 report by Mimecast revealed that 90% of organizations experienced email spoofing attacks. This type of attack can seriously damage your reputation and even lead to your online presence being blacklisted.

Enter DMARC (Domain-based Message Authentication, Reporting, and Conformance):

What it does:

  • Authenticates Your Emails: DMARC verifies that emails sent from your domain are legitimate.
  • Protects Your Reputation: Prevents bad actors from impersonating your business.
  • Ensures Deliverability: Authenticated emails are less likely to be flagged as spam.

How to implement DMARC:

DMARC settings are configured within your domain's DNS records. If that sounds complicated, don't worry—your IT provider or Microsoft 365 admin can handle it. We at Forefront IT Executive Consulting happen to be experts!


To Security and Beyond!

Cybersecurity is non-negotiable for businesses of any size. Email is often the weakest link, with phishing attacks accounting for over 80% of reported data breaches, according to Verizon's 2023 Data Breach Investigations Report.

With Microsoft 365, you get:

  • Advanced Threat Protection: Blocks malware and phishing attempts.
  • Data Loss Prevention: Ensures sensitive information doesn't leave your organisation unintentionally.
  • Backup and Recovery: Safeguards against accidental deletion or cyberattacks.


Key Takeaways

Your email system should work for you, not against you. By upgrading to domain-based emails with Microsoft 365, leveraging Exchange, and implementing security measures like DMARC, you're not just modernising your communications but building a robust foundation for growth.

Don't let outdated or unprofessional email systems hold your business back. Take control today, and watch your email transform into a tool that builds trust, strengthens relationships, and supports your success.

Ready to take the next step? Let's chat about how we can help. Schedule your consultation here: https://calendly.com/james-forefrontit/initialconsult?month=2024-11

Patrick Robards

Business Advisor

3 个月

Took me a while to change to Office 365 but have seen all the changes you have talked about in your article

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Chris White

Connecting with great people fast tracks Business growth, NOW Group helps you find those people, create influence and build relationships | Advocate for Small Business | Connector | Networking Facilitator | MC & Speaker.

3 个月

Theres a few key and easy wins in here for a new or a business with a dated setup! I have experienced real deliverability nightmares after investing in the wrong address suffix. It was a professional address but my deliverability was tanked so it's worth consulting a professional to get advice on next steps, even for something simple such as email setup. Thanks Tristan Bennett-Ackland

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Kay Ridge

Fractional CMO | LinkedIn Expert | Digital & Content Marketing Strategist | ABM Specialist | Helping Businesses Scale with Smarter Marketing

3 个月

Great article Tristan Bennett-Ackland

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