Your Digital Transformation Competitive Edge: How Dynapt Accelerates Business with Data and Analytics
Dynapt’s mission is to take the benefits of data and analytics and build stable, scalable, and sustainable solutions to help our clients solve unique challenges and improve their businesses. Many successful leaders today have realized the power that data and analytics can bring to their business and how much more accurate it can be than relying on intuition or a gut feeling. The shift in relying on data and analytics for decision-making has infiltrated almost every industry, from professional coaches calling plays based on data to fashion companies using analytics to know the perfect time to restock their shelves.?
Using data in business is not new - many companies have been on the path towards their digital transformation for years. But the COVID-19 pandemic rapidly accelerated the world in going digital. This study estimates that companies accelerated their digital transformation by up to three to four years in digitizing their customer and supply-chain operations and upwards of a whopping seven years in offering digital products to customers.
It is no secret that the pandemic changed the world as we knew it over the past two years. It is also no secret that many businesses struggled while other businesses thrived in the new environment. What may be surprising is that embracing data and analytics is one of the differentiating factors that allowed some businesses to quickly pivot in unchartered territory and remain successful in the pandemic marketplace. With major disruptions to the supply chain, ever-growing consumer demand for digital solutions, and the obligation to keep employees and customers safe and healthy, it is no question how powerful data and analytics can be to navigate the storm and prepare for what’s ahead.
How we help companies operate more efficiently
Dynapt provides data and analytics solutions to companies across industries, ranging from startups to the Fortune 500. Every company in any industry has data – and a lot of it. Whether that be data on your customers, sales, expenses, inventory, or employees, Dynapt is here to help you harness that data, make informed decisions, and improve your business. The evidence is clear that those who use data and analytics to their advantage will remain on top.
Here are some of the industries our clients come from:
1.????Retail
2.????Automotive
3.????Telecom
4.????Media
5.????Logistics
6.????Banking and Financial Services
7.????Healthcare
There are many benefits of using Dynapt’s solutions. For companies that typically do not have large IT departments, we provide affordable solutions to use data to your advantage and solve unique problems. We strive for these types of results for all of our clients:
1.????Increase customer retention
2.????Reduce overall costs
3.????Improve sales/revenue
4.????Better customer experience
5.????Predict customer behavior
6.????Identify prospects
7.????Inform strategic decision making
How we’re different: our consultative approach
Dynapt starts by engaging with customers directly from the start. We pride ourselves on the consultative approach we take in our Analytics as a Service offering. Every client and every challenge is unique and there is no one-size-fits-all solution. Rather than a pre-built or out-of-the-box platform that clients must mold and adapt to, we meet with you upfront to understand specific requirements and customize a solution tailored to your needs. Through our Jumpstart program, a proof of concept with Power BI dashboards can be socialized within 4 weeks.
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We include our prospect’s leadership from the very first meeting and ask pointed questions to understand your challenges and the feasibility of implementing an analytics solution. From there, we host several workshops going over our capabilities in Data, Business Intelligence, Machine Learning and Artificial Intelligence, all powered by Microsoft Azure and Power BI.
Through these workshops, we nail down a minimum of three use-cases in your business where Dynapt can provide solutions. We take it from there and execute on one of these use cases in a 40-hour assessment and share the results with you, including a proof-of-concept Power BI dashboard. We then hope to deepen the relationship, think bigger picture and establish a strategic roadmap to improve your business.
The optimized tech stack
Data Organization:
Before running the analytics, we organize and prep the data. We take in both real-time and historical data, structured or unstructured, and categorize it as Hot, Warm and Cold. Hot data is available almost instantly and changes rapidly while cold data is typically historical that does not change much through time. This classification allows us to conduct cost optimized analysis with different performance across tiers. Once the data is prepped, we’re ready to build out the architecture in Microsoft Azure, tailoring the analytics to your needs.
Business Intelligence:
We use Power BI to serve up the analytics results in an easily digestible, intuitive way that allows you to draw conclusions and make decisions. By providing timely insights and the ability to drill down and analyze data, you can identify business issues early and adjust before they end up costing a lot more. Every dashboard is customized for your business case.
AI & Machine Learning:
Behind the scenes, we have refined our AI and machine learning techniques over the years. This gives our clients predictive power and recommendations that only get better over time as the system trains and retrains itself on the results. Several of our clients used our AI and machine learning solutions to discover new insights and transform their decision-making. Here are a few case studies that we plan to dive deeper on with case studies in future posts:
1.????Fortune 500 retailer???
One of our clients, a Fortune 500 retailer, was looking to better manage inventory and order fulfillment during their peak season. This involved a combination of producing, storing, and shipping inventory to physical brick-and-mortar locations, as well as fulfilling direct to consumer online orders. With millions of dollars of inventory across thousands of orders and locations across the country moving daily, you could imagine the difficulty in managing the right amount of inventory and keeping the supply chain running smoothly. We built a system that managed fulfillment of hundreds of sales per minute, monitoring every step in the process. Our client’s dashboard highlighted any areas that started to drop in performance and gave them the ability to drill down to find specific issues so that management at the fulfillment center could be alerted and address the problem.
2.????Liquor sales
In the liquor business, taxes are paid upon shipment, rather than upon sale to a customer. Our client wanted to better manage their cash flow between the amount of inventory to produce with the amount of product they needed for shipment to their distributor. There was a tricky balance in having enough product at the distributor to complete sales orders, while not shipping too much to the distributor upfront as it would require a heavy tax bill before it was even sold to customers. We built out a machine learning framework that could predict when customer orders were more or less likely to come in and alert the company of the best times to ship out product that optimized their cash flow between production, tax upon shipment, and sales.
3.????Healthcare company
A problem that most hospitals and healthcare practices face is the no-show: when patients simply don’t come in for their scheduled appointment. This results in loss of revenue and inefficiency in running the business when a timeslot that should have gone to servicing a patient is wasted. One of our clients wanted to face this challenge head on. Our solution helped calculate the probability of the number of no-shows based on statistics on average no show frequency, time of day, day of the week, time of year so that the healthcare company could slot in additional patients.
24/7 reliable service
After a solution is in place and your analytics and dashboards are up and running, we have a team of Microsoft Certified Professionals available 24x7x365 for ongoing maintenance.?
Our staff has an average response time of less than 8 minutes. We are proud of our 100% patch compliance, 99.9% SLA compliance, and 99.95% service availability statistics. We are Microsoft audited & recognized, and we continue to optimize our processes for the best results for our clients.
What’s next?
Data and analytics will only continue to increase their role in business and play a key factor in separating industry leaders from the rest of the pack. Running a business without data and analytics is like flying blind.
Dynapt is a leader in the space, and we would love to jumpstart your data and analytics journey. Want a free consultation? Get in touch today.