Your Data is Your Data
Compass Family,
Many agents have said their database is the most valuable thing they own, even more than their home. Given that, I believe we have the moral and business responsibility to protect the security and integrity of your data, particularly because many of you are organizing your contacts in the Compass CRM.
Let me be very direct here — your data is your data. Compass has zero intention to take your data. We generate revenue when our agents help their clients buy, sell, and rent properties. Access to your clients’ data does not help us help you buy, sell, and rent more homes. Your client data is only valuable to you.
To help address this concern — we launched The Compass Data Pledge in 2018, and I'm recommitting to the pledge with the attached for 2020. It says:
“We believe your data is your own and we will always allow you to take your client database and emails with you” and “We will never contact your clients without your explicit permission.”
The Compass Data Pledge (which I have signed and attached here) will be included in every policy manual in all of our regions as I believe it is that important. I also encourage any of you who have concerns to not hesitate to reach out to me directly. I take this responsibility very seriously and will personally continue to make sure we are setting the standard for data privacy in our industry.
Best,
Robert
RETIRED SINCE 2002 at Bank of America
1 年27 December, 2022 Where is everyone? Still celebrating the holidays? Trapped inside waiting for the snowplows to arrive? Spending all the profits made from shorting Compass stock??
COO & Solutions Architect for CaaS Platform
3 年Robert, I feel that you express maturity beyond your years and a great deal of integrity. I'm hopeful that your company does well and will back those sentiments with a serious stock purchase following your IPO. Best wishes! J
Real Estate Advisor @ Compass | 949.373.6235 | Founding Agent and Advisory Board Member at Agents For Art
4 年One reason Compass agents are adopting our CRM so willingly is because of this pledge and the confidence it instills. From day one you have stood by this pledge and it is makes a difference. Thank you.
Lifecycle Marketing Leader | Product Led Growth | INBOUND 2024 Speaker
4 年What about using agent contacts for retargeting with display ads and paid social?