Are Your Customers Ready for a PSTN-Free Future?

For telecom providers worldwide, a pivotal and compelling event looms large — the public switched telephone network (PSTN) switch-off.

PSTN has served us faithfully for many decades. But, in that time, advancements in telecommunications have evolved exponentially.

With the introduction of the internet and the development of a connected world, demand on networks has expanded to include higher quality and faster connections. And the truth is, PSTN simply can’t support the needs of the modern telecoms system.

Don’t worry — there’s good news, too. The PSTN switch-off will give way to more efficient and resilient IP-based networks that can seamlessly integrate with innovative technologies like 5G, the internet of things (IoT) and the increasing number of cloud services available to customers.

So, what services will be affected — and what will this mean for the telco reseller market? We thought you’d never ask…

Scrapping outdated services

After the IDSN/PTSN switch-off, set to be completed by the end of 2025, any services using the copper phone network will be rendered ineffective — including all traditional landline telephony still used by many companies in the UK.

However, it’s not just company phones that’ll be influenced by the change. PSTN’s also responsible for supporting other services which provide access to FTTC and ADSL broadband, including fax lines, fire, security and panic alarms, CCTV, payphones, lift emergency lines and door entry and EPOS systems.?

Are your customers ready for the switch-off? If not, now is the perfect time to encourage your customers to seek a trusted solution to safeguard their connectivity and relieve any anxiety about what the future holds for their communications.?

After all, replacing an analogue phone system with a VoIP solution often takes a lot of time to plan and execute — and can cause a fair amount of disruption for businesses. We don’t think your customers will need much convincing, but there are plenty of benefits to making the switch (sooner rather than later)…

Boosted cost savings

It’s not all doom and gloom when it comes to the IDSN/PTSN switch-off. In fact, businesses could save a significant cost by taking the opportunity to streamline operations and allocate their resources more efficiently.

Moving to modern, digital networks can not only remove hefty maintenance costs but also reduce expensive monthly or annual plans and international calling rates — with the bonus of free calls between employees and no maintenance contracts.

With VoIP, it’s also easier for businesses to scale up at a reasonable cost. Simply add or remove new phone lines as your needs change.

Improved security

By embracing the switch-off and moving to newer or cloud-based technologies, businesses can implement robust security measures — protecting both the network and the data transmitted over it. And who doesn’t want a more secure and resilient telecommunications infrastructure?

Better compliance

As governments and regulatory bodies recognise the need to phase out archaic telecommunication infrastructure, businesses and telecom providers must make sure they’re on the right side of compliance standards. Acting promptly will help to avoid any operational challenges associated with non-compliance.

Upgraded customer experience

In an era where communication is more dynamic and multifaceted than ever, customer expectations are constantly evolving. The switch-off is a great chance for businesses to exceed their expectations — offering advanced communication services, improved call quality, omnichannel options and seamless connectivity with VoIP technologies.

So, what solutions do customers need to move to if they want to reap these benefits?

The widespread adoption of new technologies will be paramount for companies that don’t want to get left behind after the PSTN switch-off. Any businesses relying on ISDN or analogue phone services will need to swap to SoGEA or fibre to the premises (FTTP) — and they need to act now to ensure business continuity.

The future of communications

Luckily, Invosys’ FTTP offering is the perfect solution to help businesses safeguard their communication…

FTTP takes the fibre optic connection directly from the local exchange into a business’ building, offering download speeds of up to 1000 Mbps (1 GB) and upload speeds of up to 115 Mbps: a new era of telecommunications. Thanks to the direct fibre connection, it also ensures superfast performance with little-to-no dropouts.

What’s more, our MS Teams direct routing service allows businesses to integrate their phone systems into Microsoft Teams.?

Not only does this facilitate user-friendly VoIP with a system that your customers are already familiar with, but it also digitises telephony to provide the ultimate answer to the PSTN switch-off. Choosing this unique solution through Invosys means our renowned Number Manager gets weaved into Teams, too.

Invosys also offers SoGEA solutions for your customers. SoGEA is a broadband-only version of FTTC, using the same technology to provide superfast connectivity but without a phone line.

SoGEA is quick to install, reliable to use, provides superfast speeds of up to 80 Mbps and offers a cost-effective solution to future-proof connectivity. We offer one, three or five-year terms, and all our connectivity packages include a router that’s pre-configured and delivered using our white-label provisioning services.

So, what better time to promote and sell the benefits of reliable, cloud-based servers and telecoms solutions to your customers? You can secure your clients’ continued business during the period of manic change, making them appealing offers to migrate their current setup to the new tech seamlessly.

Let’s make this upsell as easy as possible.?Get in touch with us today?to learn how we can support you and discover which products and solutions are suitable for your customers ahead of the PTSN switch-off.?