Is your business ready for the cloud and is the cloud ready for you?
Despite the hype, the risks, and the doubts, cloud is real. Is it perfect? No. Is it the answer to every telecoms problem? No. But all businesses should be performing a realistic assessment of a cloud voice solution. Working to understand how it can benefit your company now and in the future. It can be difficult to decide whether to keep your legacy telecommunications platform or install new hardware and software solutions - particularly when the telecoms landscape can change on a day to day basis.
'What is a cloud voice solution'? I hear you ask. Well, it can be called many different names, Cloud, Hosted, VOIP to name a few but they all achieve the same goal. In simple terms, it is a telephone system that resides in a network data centre rather than on-premise. Users manage the system through web portal or mobile app, and make and receive calls over the service through their data connection. This means you do not need to maintain and upgrade a traditional telephone system which is onsite or over multiple sites, and removed costly long term system maintenance. With traditional telephone systems, it can be difficult for Small businesses to afford the capital for the hardware so here is where cloud really comes into its own. The cost of a cloud voice solution is minimal and is normally based on a per user per month basis which means you can control your outgoings. With the announcement that ISDN services will no longer be available as of 2025, your business will need to adapt and decide on your voice strategy. Here are a few basic questions you need to ask yourself:
- Do I have any contingency plans if my current system should fail?
- What will happen to my communications if I cannot get into my office?
- Am I able to offer flexible working to my staff?
- Do I have the correct infrastructure? IE: Cabling, internet access.
Here at Team Metalogic, we understand that organisations come in many different shapes and sizes and that one size does not fit all. We can guide your through the right telecoms decision for you and your business. Please feel free to get in touch for more information and a cost comparrison analysis.