Your Building Blocks of Buy-In
Tamsen Webster, MA, MBA
Message designer, English-to-English translator, starry-eyed realist. Hyperfocused on accelerating the understanding and adoption of new ideas.
When you’ve got an approach, initiative, or offering you know will bring much-needed change, you also know you can’t do it alone. You need people to become invested?emotionally and intellectually?so they’ll invest the time, energy, and money to bring about the impact you imagine.
Whether for pitch decks or presentations, sales conversations or marketing copy, case statements or social content, you know you’ll need the words and concepts that will?generate the interest and attention that precede investment.?But which words? What concepts?
Just as the strongest buildings start on strong foundations, everything that carries the core of your idea needs a strong foundation, too. The simplest way to do that? Build the foundation of your message on what you and your audience have already bought into—the outcomes you both?already?want and the beliefs you?already?share.?Those are the building blocks that ensure you’re?building buy-in right from the beginning.
So how do you find these elements and what can you do with them? Enter: the Buy-in Building Blocks! On a single sheet of paper, you can create everything necessary to build any and all messaging collateral you might need. It helps you outline the most critical components of any message so you can build its most flexible forms:
Simply click this button to have the worksheet and video guide delivered to your inbox, and then follow the steps below and start building yours!
Step 1: Build your Core Message.
This is a?single sentence?that connects your idea, approach, or offering to what your audience already cares about.
Start by writing your Qualifying Question, or?Goal.?Every idea needs a way in, a reason for your ideal audience to engage or act. This is the urgent, important question your audience is already asking. It’s something they want, but don’t have yet. Some requirements for this section:
Next, define your Core Idea.?This is your offering, initiative, approach, product, anything. In this block, put whatever name you have for it.?It should represent a single shift in idea or behavior,?meaning no “ands.”
Combine those two. Using the format of?To get X?[QUESTION],?do Y?[CORE IDEA] you get your Core Message. For example:
Write your Core Message in the appropriate box.?Now you’ve got your entire message down to a single sentence! But, while that might explain what the message is, we need to do a little more to get people to buy into it.
Step 2: Build your Core Case.
This is the?simplest argument for your idea, based on principles your audience already agrees with. It explains?why you believe your Core Message to be true—and why your ideal audience would agree with you.
Split your Core Idea into its two most load-bearing elements.?Even?the most innovative ideas contain two familiar, desirable elements?that have been put together in a new way. Write down the two key components of your idea, without which it wouldn’t exist. Fewer than two elements, and your idea isn’t new. More than two, and you’re complicating both your idea and, eventually, your argument for it.
Fill one Essential Element into each block.?Each element should be a single, core component that your idea can’t exist without. A few reminders as you consider these elements:
Here’s what the two essential elements look like in the iPod example and my work:
Link each element to the Qualifying Question.?For the audience to believe that the elements are?truly?essential, we?must explain why each element delivers on the audience’s question.?Those explanations are the foundation of the element, and we call them a bedrock belief.
For each element, write its underlying bedrock belief.?Some considerations as you create these:
领英推荐
For the iPod:
In my work:
Build your Core Case by combining these beliefs with your Core Message.?Using the format “I?believe that?[BELIEF]?and that?[BELIEF]?which is why I believe?[CORE MESSAGE]. For example:
Step 3: Pull it all together into your Core Story.
With the components you’ve just established, you have almost all the critical pieces of your?Core Story.?This is your message and your case for your idea?articulated in the form most understandable to your audience: story.
Insert your Qualifying Question.?This is exactly what you created in the Buy-in Blueprint.
Enter your first element in Element #1.?(We’re skipping the “Current Focus”, but we’ll come back to that next.) Typically you’ll find your two elements have a hierarchy where?one will be the more natural one to bring up first.?You can experiment with both to see what fits better.
Introduce the problem they didn’t know they had.?Because we know our audience hasn’t solved their problem (otherwise they wouldn’t still be asking the Qualifying Question!) it means?something is preventing them from seeing your answer.?We represent that by bringing their attention to the fact that they’re currently focused on the ‘wrong’ problem. Write in the “Current Focus” box something your audience is focused on that is a contrast to your first essential element. Some tips:
So, in our examples:
Explain why the current perspective is the real problem.?Now you’re going to explain why you (and hopefully they) believe that focusing on your element is the best way to achieve their goal. In the next box beside “That’s a problem because” enter the bedrock belief that corresponds to the essential element you just referenced. Examples:
Leverage a truth that your audience agrees with.?So far we’ve introduced a problem that the audience?knows?they have, which gets their attention. Now you’ve introduced a problem that they?didn’t know?they had, effectively?disrupting their status quo—which keeps them engaged and interested in what comes next. Now we’re going to bring up our second bedrock belief to help bolster the case. In the box beside “Not only that, we agree it’s true…” put your second bedrock belief. Examples:
Highlight your Idea as the best answer.?Now we bring it all together and introduce the?Core Idea.?Put this into the box beside “That’s why, to achieve our goal, we need to:”
Explain the action or steps required next.?This is where you put the details of your product or approach. Put this in the box beside “Here’s how:” This could be any of these types:
Make the case even stronger by?highlighting additional benefits.?Not only will adopting your idea answer the original Qualifying Question, but there are likely a variety of other benefits that they’ll realize. This can be 1–3 extra outcomes that your audience might not even know they wanted or would get, but are still of high value to them.
Step 4: Leverage what you’ve built!
Now you’ve got your Core Message, Core Case, and Core Story! With these three things, you have the building blocks to build any case, in any content or conversation, for any change, at any size.?Remember, this is just the framework; you are totally allowed to shift the language to best fit the application, but this will make sure anything you create will be built on a rock-solid foundation!
Belonging. If your people have it, you have a shot. A shot at: Retention. Risk tolerance. Commitment. Teamwork. Innovation. Simple, when you know how. And I do.
1 年Now, that's what I call a good seven minutes! Thanks Tamsen Webster!