Is your bank ready for the next generation of customers?
Gen Z is redefining banking, with 89% using mobile banking apps and 60% preferring to open accounts on their smartphones. They expect seamless, fast, and hyper-personalized digital experiences, making them a crucial target for banks.
But meeting their expectations isn’t easy—30% have little patience for poor UX, 31% ?will leave their bank if digital tools and services aren’t upgraded, and 32% already favor challenger banks over traditional institutions.
This tech-savvy generation has high demands, expecting more than just digital access:
As Gen Z shows growing interest in AI-driven personalization, immersive banking experiences, and the use of virtual and Augmented reality, the key to attracting and retaining them lies in cutting-edge digital solutions tailored to their needs.
Banks recognize this change, and 63% of executives admitting they need to offer more innovative products to stay competitive.
So, how can banks attract and retain this customer segment?
The key lies in digital solutions built specifically for them. The App designed to give young users a fun and engaging way to step into the world of finance. It’s all about learning, managing, and growing with age-appropriate tools.
We believe that every user deserves an experience tailored to their unique needs.?
That's why we created FINTENSE Junior App.
This App leverages big data to create a personalized and intuitive banking experience for young users, providing them with the tools to manage their finances while enjoying a tailored experience. With fast updates, seamless functionality, ease of use, and top-notch security, the Junior App stands out as the ultimate banking solution for teens.
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Junior App is built on the same FINTENSE digital banking platform?as?other customer segments used by the bank, e.g. the Retail Standard?App?or Private Wealth Application.?This?ensures a common basis for a smooth and fast adaptation process, with technical agility allowing for quick updates and new features, as well as fast time-to-market, and shared design patterns. Through smart segmentation and personalization, this app is designed specifically to meet the needs of the next generation.
What does the junior app bring to banks?
With the FINTENSE Junior App, banks can engage the next generation early, build lasting relationships, and stand out with cutting-edge digital solutions.
The future of digital banking belongs to those who embrace innovation.?
Want to see how leading banks are already transforming their digital experience? Download our report to explore what makes a great banking app and discover the powerful results our customers have achieved.
Our FINTENSE platform, a ready-made cloud-based digital banking solution, ensures rapid time-to-market and scalability by leveraging the latest technology trends. We’re thrilled to be a Finovate 2024 finalist in the Best Customer Experience Solution category.
If you would like to learn more on how we deliver our Digital Banking platform FINTENSE, please, click the link to schedule a meeting so we can explore the topic further.