Your Attention Please!
Peter Weedfald
Senior Vice President Sales & Brand Marketing SHARP Home Appliances & TV Consumer Electronics - SEMCA
Isn’t this truly what all sales and marketing leaders desire, your attention? Isn’t this why billions of dollars are spent annually to gain consumer attention and control for “my brand, my products, my experiences?” Well actually, no.
Creating, stimulating and achieving consumer attention is not a solitary art form. It is not in itself a lasting formula for fast market advantage. What sellers and marketers reporting to the cold steel of the P&L really want are consumers' “attention, interest, conviction, desire and profitable close.” They want this union in hyper-speed congress with robust profits and immediate market gains. Further, sales and marketing teams united-in-purpose want their unfair share of such profitable attention to fulfill their forecasted revenue and profit commitments. To be clear, “sales and marketing are the variable means by which brands attempt to inform, persuade, remind and capitalize on new or previously relayed product assets, advertising dialogues and experiences to ensure short and long term profitable gains.”
As we know, a brand is a promise. It is the core, the wide umbrella of product essence which must be polished, exposed and matured daily. We also know sales and marketing dialogues represent the voice and essence of the brand designed to establish and build valuable consumer relationships. And although multimodal advertising campaigns and other communication touch points sometimes intertwine and sometimes play different tactical roles, the goal of all communications is to contribute to brand equity and brand affinity. Brand equity purposefully should create product awareness, should remind accelerate and monetize favorable, unique associations for the brand, for the products in consumer’s minds and consideration set. Brand equity derived specifically from an advertising campaign should contribute to short and long term awareness designed to create, maintain, strengthen and preference product association. ( as seen in Dealerscope.com magazine: https://t.co/reZxnCKKSe )
Formidable brand equity can encourage competitive product equity, shaping a direct competitor from the proven strength of their brand/product offense to the fallow weakness of brand defense. And yes of course there are a multitude of key ingredients that deliver brand equity cause-and-effect such as feature freshness, desirable cosmetics, usability advantages, pricing, brand experience, juxtaposed variables, packaging, etc. One of the greatest temperature tests for your brand mettle to ensure your selling thread from “attention to close” accelerates opportunity can be derived through variable price promotions. The elasticity of brand-equity and price-value constructs are easily measured and proven through sales results. Just how much discount it takes to accelerate volume while remaining profitable is both a test of equity as well as forecast validity, P&L sanity.
The goal of all marketers is to accelerate volume productivity to fuel volume profitability. The stronger your brand prowess and affinity the stronger your opportunity for profitability. After all, the goal is to earn a few more pennies for your brand value than your closest competitors while out muscling forecasted volumes for both your business and your direct competitors camps. After all, increases in product productivity deliver increases in brand profitability when sales and marketing run as one thread, when they unite push and pull as won.
Best of breed sales and marketing leaders outperform brand followers through pernickety digestion and dissection of meaningful product indicators focused sharply on:
Average daily and weekly product uplifts or down drafts from advertising investments.
Week over week average volume of sales to forecast inclusive to corresponding profit, changing competitive retail shelf share and revenue growth.
Monthly and year-over-year consumer retention rates tied to basket productivity, tied to aggregated and integrated CRM and SCRM attributes.
Daily, weekly, monthly and year-over-year change in operating profit margin in both physical retail and through e-commerce sales.
Fast time to market-volume attainment with respect to inventory turns and profitable results for your brand, your products and as well as for your channel partners.
Predictive analytics and smart reactionary algorithms delivering significant and kinetically valued digital centric KPIs.
Viceroy sales and marketing leaders accelerate their products under their brand umbrella. Products are first and foremost any brands' hero, expected to offer higher sell through and profit attainment based on competitive advantage, based upon refulgent sales and marketing communications. Smart brand exposure based upon a core-down, heavy-up targeting program with respect to costs of engagement, profitable transactions, ensures successful consumer persuasion.
Attention begins the masterful thread of effective communications to smartly garner consumer interest, desire, conviction and purchase. Most importantly, it is ensuring the hunt for consumer “attention” is the dawn of market motivation, the first step towards faster results, market growth, assiduous profit engagements.
Peter Weedfald, president Gen One Ventures, author of Green Reign Leadership
Senior Vice President Sales & Brand Marketing SHARP Home Appliances & TV Consumer Electronics - SEMCA
9 年The power of savvy determination honors the power of market relevancy, market opportunity...
Senior Vice President Sales & Brand Marketing SHARP Home Appliances & TV Consumer Electronics - SEMCA
9 年Thank you Barry and you are the best... and very well said in your savvy words and example!
Modern Ag Products | USA
9 年Another great piece Peter. I too believe that "the goal of all communications is to contribute to brand equity & brand affinity." I'm often blown away when a food truck masters this concept down the packaging used on the coffee stir sticks & a seemingly successful business (for now) uses 7 different logos & invites you to follow them on social media with no real commitment to posting anything other than call to action dribble every once in awhile.