Are your agents engaging your customer correctly!!!
Newbridge Telecom Solutions Are your agents engaging your customer correctly and making them feel like the call is more than a transaction? Do you understand your customer's journey? Is your technology helping your agents build “Community”? Talk to a Solutions Expert here at Newbridge to find out! https://lnkd.in/e4G9FfdlessCustomer Centricity Requires These Four C'snewbridgetelecomsolutions.com
In the Age of the Customer, it’s time companies had their own 4 C’s — a true measure of their customer-centricity.