Your Access Can’t Be Reinstated Facebook Solution
Trevor W Goodchild
?? Marketing Strategist | Facebook Ad Policy Specialist | Speaker | Aspiring Thought Leader
Asking how do I get past this Facebook ban: Your access can’t be reinstated because too much time has passed since we restricted your account? I’ve worked at Facebook and will help you get closer to a solution.
Did Facebook tell you: “your access can’t be reinstated because too much time has passed since we restricted your account”?
What a lot of advertisers are facing right now with Facebook ad restrictions and disabled Facebook ad accounts is like a retro ban hammer. Facebook’s automations are banning old ads you ran a while ago?that aren’t even active!
If you are keeping up with the latest blogs, you read my tips and are becoming a detective, finding out how and why Facebook shut your ads down.
New to facebook advertising? You may want to check out another resource if your Facebook ad account is disabled here.
Want to skip reading this article and just get help from someone who’s worked at Facebook?
Then you’re like one of my clients Liana. Liana Lang, CEO of Power Up Strategy Inc. said, “Please meet Trevor, my ‘secret weapon’ for all things Facebook compliance. I highly recommend hiring him to help you out especially if you plan to be running ads.”
Want the same white glove treatment navigating Facebook shutdowns?
Click here, to schedule a discovery call.
Your Access Can’t Be Reinstated
Have you been shut down and then waited to appeal and got the message that your access can’t be reinstated? Maybe you only waited 4 days but by then it was too late and you already got a permanent restriction.
To be honest, the first 48 hours are the most crucial correctly appeal a disabled Facebook ad account. Let’s troubleshoot a restricted account.
(Check out my article Facebook ad account disabled next steps)
Before we go any further, you must be made aware of some troubling cybersecurity issues with Facebook.
My Facebook profile was hacked but all the platform offered was a faceless void
An Australian reporter recently shared her experience getting hacked on Facebook: “A month ago my Facebook profile was hacked. First, a message popped up on my business page, asserting that there was an issue with copyright infringement and that the page would be immediately suspended. As a writer, editor and coach, breaking copyright laws would put a swift end to my credibility, and I therefore make sure that all written content on the page is original or properly attributed. Copyright infringement? Highly unlikely.
Within a few hours, my personal profile was also suspended. Ostensibly, this was because my “linked Instagram account doesn’t follow our rules”, but as I don’t have an Instagram account, this was also bogus.
Regardless, I was now denied access to the entire Facebook site, including client contacts and 15 years of personal communications. My 30 days of suspension are up and my account remains blocked. With no access to Facebook’s administrators, who by any ethical standards could and should support their users, I am part of a faceless ocean of millions with no worth beyond that of an advertising market. Individual fates or lost business don’t matter a jot.”
Right now, there are a LARGE number of hackers trying to hack everyone running ads on Facebook, keep this in mind as you’re running ads.
And read my article that is the most in depth blog out there on what it means to be hacked while running ads on Facebook and what to do about it here.
Your Access Can’t Be Reinstated Trouble Shooting
Sadly, many advertisers getting hit with Your Access Can’t Be Reinstated bans won’t even try to troubleshoot before appealing. But, unlike Super Mario Bros, you don’t have infinite continues on your Nintendo Switch after getting flagged.
But how do you trouble shoot Your Access Can’t Be Reinstated? Below learn the ONE thing you must do FIRST after getting flagged:
Your Access Can’t Be Reinstated Getting Started
To get started, you really want to make sure you stop the ads that have the same flags as the ads that got you in hot water with Facebook. If you have multiple ads running with the same flag, Facebook – even if these are duplicated ads – will count each ad as a separate strike.
So, make sure the ads running are paused, that have the same flag as the ones that got you banned. Can’t figure it out? Schedule a complimentary discovery call here
Troubleshoot a restricted account
A lot of people have been shut down without a second thought – this reddit post alone has many talking about getting banned without warning. You may try to go to Facebook’s help pages, but come away frustrated because they don’t tell you how to get your Facebook ads live again.
My article sheds some light on what to do if your ad account is disabled. I say troubleshoot a restricted ad account because it really is like a tech support issue, rather than an advertising one.
Because machines are the ones, not humans, doing the flagging. Unless you’ve worked with the engineers like I have, who tooled many of these automations, the logic behind banning decisions doesn’t make sense.
Your Access Can’t Be Reinstated: Man vs Machine
Even if you’re running Facebook ads and looking to experts like Amy Porterfield to step up your Facebook ads, you won’t find a lot of guidance about Facebook ad policy. Now, as you know, machines are WHY you got shut down.
Or maybe you don’t know this. Let me assure you, especially after all the big tech lay offs, machines more than ever are in charge of shutting down advertisers on Facebook.
So, you got the dreaded, “your access can’t be reinstated because too much time has passed since we restricted your account.”
What now? Facebook will ask you to confirm your identity but it can be a?mistake.?If you don’t have someone like me guiding you on how to pull the levers correctly for Facebook’s self-service tools.
Keep reading to find out my top takeaway on why confirming your identity fails.
Your Access Can’t Be Reinstated: Confirm your identity
The evil bots will send you a request to confirm your identity but there’s a fatal flaw in this request: half the time the identity form itself doesn’t work. When I was working in ads at Facebook and tech, I edited some of these forms.
I saw the backend of what you’re filling out to get back your disabled Facebook ad account. And you know what happened?a lot?
So, Facebook ad support doesn’t know the form malfunctioned, they just get a partial form and respond like any giant corporation would, and assume you didn’t fill it out and ignore future appeals.
Or worse, if you just slammed down the keyboard and ran NEW ads without looking to see if they had the SAME flags as the ads that got you in Facebook jail, then Facebook will assume that you are trying to sneak around their ad policies?intentionally, and hit you with ANOTHER flag called?Circumventing Systems.
Check out my guide to Circumventing Systems here.
Now, I’m not saying that confirming your identity is a?bad thing. Just don’t think it’s the cure all or that the form will even work. Also, don’t fall for the scam where a rando online offers to recover your account.
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Your Access Can’t Be Reinstated: Don’t Lose Money
How can I avoid bans? It’s about understanding that Facebook is a private website, with its own rules.
Once you get more familiar with them, navigating Facebook bans becomes easier.
One thing is for sure, you’ll be leaving money on the table giving up on Facebook just because you got a few ban hammers. There are ways to come back from that.
More than a billion people connect with businesses on Facebook each week. That Facebook Messenger is a powerful tool. Sheryl Sandberg reported that every single week, more than a billion Facebook users reach out to businesses using Facebook’s messaging tool.
Don’t get ripped off! Read How to Recover Facebook Ad Accounts now Your Facebook ad account is disabled, Facebook is offering no guidance on getting ads live again – if that sounds familiar you’re like one of my clients, Steve Martinez, Vice President of Apollidon Learning.
“Trevor took us through the process of getting one of our University of Texas ad accounts reinstated (within minutes). He offered some critical insights to why our Facebook Ad Account was disabled and shared options to reduce our chances of future issues. We have a better understand of how the algorithm works and know exactly what to do and say if our account gets disabled again.”
Want to see how I can help you? Schedule a free discovery call here.
Or, if you’re in a rush, prepay for your consulting call and skip the line.
Your Access Can’t Be Reinstated: Consequences
One of the consequences of getting the Your Access Can’t Be Reinstated flag is that your entire funnel is under scrutiny. So you want to make sure everything is compliant, not just the ads.?
Hello my account is disabled
One of the biggest challenges you face is not knowing who to trust. Let’s say you’ve googled, “your access can’t be reinstated because too much time has passed since we restricted your account,”
The key is to look at your ads from Zuckerberg’s perspective. Ok, sure, Mark isn’t personally looking at your ads (get over yourself lol), but he created the system that is. When Facebook’s automations first look at your ads, it’s always going to be guilty until proven innocent.
So you want to be super critical of your own ads?not defensive.?That whole feeling you know so well of being kicked in the gut after a Facebook ban hammer blinds you to solving the issue.
Take a critical eye to your ad copy and ask, ”Am I calling out a group of people too specifically? Do my claims sound realistic?”
Pretend you are your own enemy, and want to take your ads down. Do your ads sound fraudulent in any way? Do this before trying to appeal a disabled Facebook ad account.
What do I do if my Facebook account is restricted from advertising?
I’ve said this time and time again, you want to prescreen your ads for compliance?before focusing on conversions. It’s better to try to prevent yourself from being shut down than try to pick up the pieces afterwards.
Social media marketing agencies like this one, write articles that acknowledge how Facebook’s machines don’t discern idiomatic phrases that well – so be careful how you word ad copy.
I mean, you could go to Social Media Marketing World, Go High Level events, or the Content Marketing World summit in San Diego, California, and never learn a thimble-sized amount about how to stop losing money from Facebook bans.
They don’t really have a solution to this problem but I do. The years I’ve spent working at Facebook enable me to immediately identify why an automation flagged your ad copy.
That’s my number 1 tip: find out why you got shut down before taking any actions.
Because you may dig yourself into a deeper pit if you act sneaky or evasive trying to get your ads running again.
If you haven’t had a chance yet, read my break down of Common Facebook Ad Policy Violations [Explained]
What if you had a guarantee that your ads were compliant?before they went live on Facebook?
What if you knew 100% without guessing?why your ad account was disabled?
What if you knew why your Facebook ads were blocked and had a path to get ads live again? Keep reading for these answers and more:?
New Solution to Your Access Can’t Be Reinstated
I’ve worked at Facebook in ads, tech and project management, and my zone of genius is helping ad agencies get Facebook ads live again and preventing future shut downs.?
A full customer life cycle and cost are critical to getting true profit from your marketing, and Facebook bans are costly.
I’ll review your funnel and FULL cost of Facebook jail, letting you see the EXACT cause of FB bans and how to fix them to IMPROVE your immediate ad & marketing results and get ads live again.
Are you going to trust random articles online or someone like me, who has worked at Meta? I’m trusted by high level brands that take accuracy and results seriously:
I can show you how to resolve FB bans even if Facebook won’t, and solve issues like advertising access permanently restricted.
Schedule a call with me and learn how to stop the domino effect when Facebook starts banning your entire funnel after a simple ad rejection. Don’t take my word for it, let my clients tell you what it was like working with me.
My clients have included the social media marketing agencies of Tony Robbins, Harv Eker, and Dean Graziosi. How much is it costing you to not know why Facebook is shutting you down? Talk today.?
I’m featured on the Queen of Facebook Mari Smith’s Marketing Essentials Course. If you want to skip the line before this offer ends, immediately secure an expert-level Facebook consulting call from someone at Facebook. Book a call with me n
If you’re ok with waiting a bit longer, and entering the waitlist to see if you’re eligible – Schedule a call or contact me via email.
Free eBook:?Top 5 Reasons Agencies Fail at Facebook