Your 2024 Guide to Backup + 5 Questions To Ask Your Vendors

This week, we’re putting Backup in the spotlight – a mission-critical service for every MSP. ??? Here’s what’s inside:

?? Most Used Products Across 20 Product Categories

?? Highest Rated Product

?? Most Reviewed Company

?? Badge Winners – Who’s leading the pack in Backup solutions?

?? 5 Must-Ask Questions for MSPs evaluating backup vendors.

If data protection and recovery are on your mind, you won’t want to miss this week’s insights!

???♂? Download the FULL report HERE and stay ahead of the curve!

Channel Program’s Perspective

A mature and highly competitive category of products, you will see a continued focus on enhancing backup and recovery strategies through automation, AI-driven data protection, and disaster recovery as a service (DRaaS) to ensure rapid response to threats like ransomware. Cloud-based and hybrid backup solutions will offer greater scalability and flexibility, while immutable storage and air-gapped backups will protect against data corruption. IT Service Providers will also integrate continuous data protection (CDP) for near-zero data loss and leverage advanced encryption to ensure compliance with increasing regulatory demands. The ability to deliver faster recovery times, minimize downtime, and ensure business continuity will be crucial for meeting client expectations and maintaining trust.

I'd like to give a shout-out to the sponsor of the Authentication section, Comet Backup , you check out more about them HERE

Let's dive in...

MOST USED PRODUCTS ACROSS 20 PRODUCT CATEGORIES

Featured Companies: Datto , Axcient , Dropsuite , N-able , Acronis

HIGHEST RATED PRODUCT

A numerical ranking based on the total number of times an individual product is added to NaviStack across 20 Backup product categories.

Featured Companies: Comet Backup , Dropbox , Veeam Software , Datto , Axcient , Barracuda MSP , ScalePad , Redstor

MOST REVIEWED COMPANY

A numerical ranking based on the total number of times an individual Company’s products have been reviewed across 20 Backup product categories

Featured Companies: Datto , Acronis , Dropbox , MSP360 , Axcient , N-able , Barracuda MSP

BADGE WINNERS

A quarterly award recognizing the products visually present within the Chart Toppers section

on a single StackChart. You can check out various charts HERE

Featured Companies: Acronis , Axcient , Barracuda MSP , Datto , Dropsuite , Mailprotector , N-able , Redstor , RYTHMz , Veeam Software

QUESTIONS TO ASK

Here are some key questions MSPs should consider when evaluating a backup vendor:

1. What is your backup retention policy, and how customizable is it?
2. How does your solution handle disaster recovery, and what is the average recovery time?
3. What level of encryption and security do you provide for data at rest and in transit?
4. Does your platform integrate with existing tools like RMM, PSA, or cloud services, and what’s the setup process?
5. What kind of support, training, and documentation do you provide for MSPs?

DOWNLOAD THE FULL REPORT HERE