Your 2023 Growth Engine is…
SmartKarrot
Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion
Tip of the Week
Want to maximize your revenue growth this year? Hyperfocus on offering value-based opportunities to your existing customers.?
Why expansion revenue is key to growth
If you have #churn under control, find out why #ExpansionRevenue is your ticket to growth in 2023.????
Sales and CS both as revenue teams?
Who’s responsible for renewals? Expansion? According to Beth Yehaskel , this thinking only creates tension between teams. See what she suggests below.???
Customer community for 2023
Could your team and customers benefit from a #CustomerCommunity? How? See what Jay Nathan says on this topic below.?
Tips to upsell and expand?
Get five tips from Erika Villarreal on how to #upsell and expand more efficiently.?
Do’s and Don’ts of standing out as a new CSM
Just got a new job and didn’t want to blend into the crowd? See how Carly Agar says you can stand out.?
Customer Success addict | Customer obsessed | Content Creator | Data lover | Author | CS leader @ Eptura | Top 25 CS Influencer '23
2 年Retention, upsell and expansion is 2023 game, given that more companies are buckling up their belts with new solutions. Budgets are tight!