Are you tired of chasing your customers? Try This !

If you are struggling to set up more appointments/ demos, this article is for you.

1. Be a speed racer:

Speed defines everything in business especially in sales. This small action is a tried and tested fix which works like a charm. If you want to get hold of your clients while the idea of your product is still fresh in their mind, try to make the contact in the first 5 minutes. I personally keep a target of 2 min but I leave this up to you. I'm not kidding. You need less than two minutes to find out all about the company & the person. Being efficient at finding information is very critical to your success in sales. As long as you are not on the phone with another customer and if you are sitting in front of your laptop, don’t waste a second doing something else when the lead comes.

Keep reading to see how this pays up.

If you get hold of them which you will( 8 out of 10 times) they will not only appreciate your quick response, You make a great first impression, gain their trust, qualify and Bam ! they wanna talk everything you have to offer. I often hear these phrases "Hey that was fast. I had signed up like a minute ago" or " I didn't expect a response so quick"

Always, Always aim for creating that "Wow" effect.

The other 2 times you weren't able to get hold of the customer, send an intriguing email and they will come back too :)

The first deal I qualified at Whatfix, closed a week back by taking this small action. I have dozen of examples to show that this works. Here is the latest one from a Fortune 500 company who wrote back :

As soon as I had the lead information, I called it immediately, left a voice mail and sent a follow-up email. Not only this customer appreciated me for being quick, also outlined what all needs to be discussed in the next call.

2. Don't be your own enemy:

This is the second and another crucial step.

Customer replies to your email and asks you to call him at 1 pm next Tuesday.

You check your calendar and is blocked for another activity/call etc. You suggest an alternate time.

You wait.

You wait.

Customer is not free and suggests a different time. You see where I am going with this.

This is not only frustrating, time-consuming and will make the prospect lose the interest.

Solution: Sign up for a free/paid calendar service like calendly or something and have your prospect decide what time they want to speak.

This solves two purposes:

1. Customer feels empowered while they chose to speak at their convenience
2. Saves you from the hassle of unnecessary email exchange and giving you more time to PROSPECT.

It's a WIN-WIN for everyone.

I get my calendar blocked at least 10-12 times by simply combining speed and offering them my calendar.

I'm excited to hear inputs. If you are interested in a Whatfix Product Demonstration, schedule a call at https://calendly.com/rahulwadhwa