Are you a team leader? Tell this to your team!
BRAND MINDS
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In this week's newsletter:
6 phrases every good team leader should say to their team
1. You have my full support
It’s not enough to manage your team, assign tasks and oversee their performance. You need to help them achieve their team goals and individual goals. It’s your responsibility to set your team up for success and get them the resources and tools they need to do their job.
2. Let me start by bragging about you and this team
Take every opportunity presented to you to congratulate your team on their achievements, there’s always something positive you can say no matter how difficult things are. The team is successful as a team because team members work together, communicate effectively and care about meeting their goals. That’s something that needs to be acknowledged in front of the top management and the rest of the company.
Take a team-focused approach and also an individual-focused approach.
3. Tell me more
Invite your team members to talk about themselves and their lives without any judgement coming from you. They feel good to know that they are more than just employees and that the company cares about them beyond ROI or KPIs. It strengthens the bond between them and the company.
4. What can I do to help you be more successful?
All employees want to be successful at their jobs and be seen by their team leader and top management. So ask them what being successful means to them and how you can help them achieve their goal. It’s a great opportunity to listen carefully and take notes.
Once you know what their needs are, map the steps or actions to help them achieve their professional goals.
5. I am sorry
Team leaders are human beings and like any human being, they can make mistakes. If you have wronged your team or any of its members, take a step forward and come clean. Saying these three little words can be very powerful and have a lasting impact on your team. It shows you are emotionally mature enough to admit your mistakes and being vulnerable in front of your team is actually a sign of strength.
6. What’s one thing you did recently that you are proud of?
No matter how small, every member of your team is proud of something they did lately. Whether it’s completing an individual task on time, helping a team member or just writing a very good email headline, let them tell you what they are proud of. It’s a great way for you to learn what’s important to them and discover small wins that you might not be even aware of.
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