Are You Sick Of Meetings? 3 Ways To Avoid Collaboration Fatigue
Welcome to my LinkedIn newsletter! In each issue of People Powered, I'll be tackling the biggest trends and issues facing the workforce. Subscribe?here?to get the latest analysis from a people-centred perspective.
I recently heard from a stressed out colleague, whose calendar was full, bouncing from appointment to meeting with barely any breaks for focused work.
“I don’t get it,” he said. “When I was working in the office, I didn't feel like I needed to be in every meeting. But now, when I’m working remotely, I feel like I can’t miss a meeting.”
He’s far from the only one. The workforce scrambled to adjust to remote work these past two years. Surely, something needed to replace all the in-person time we were used to.
A survey from April found 69% of 1,000 remote workers said their meetings had ballooned since the pandemic. Even worse, the majority said it was hurting their job performance. Research quantifying the time suggests professionals are spending a whopping 308.8% more time in one-on-one meetings.
Simply put, our overreliance on meetings is getting in the way. Things are never going back to “normal,” which means it’s high time for leaders to recognize we’re over-indexing on collaborative time at the expense of our employees’ productivity and wellbeing.?
But there’s a better way. Here are three common meeting mistakes in the remote era and how to fix them.
Acknowledging the cost of context-shifting
Our productivity tools can be as much of a curse as they are a blessing. Unlike email and its predecessor, the memorandum, Slack and text messages carry the expectation of an immediate response. Those constant interruptions take a toll on focus – now it’s time to recognize that most meetings are no different.
Cognitive psychologists have shown that it takes as much as 64-seconds to refocus after responding to a text. You can imagine the implications of an unnecessary video call. Being constantly interrupted doesn’t feel good, either. Studies show workplace interruptions are a significant source of stress and decreased wellbeing for employees.?
This problem has a name. Context-switching: the rapid jumping between unrelated tasks; and of course it has a name, because we do it all the time. Constant context-switching from meetings to email to IMs keeps us working in sub-optimal conditions. Attaining that coveted state of flow becomes near impossible.
But employers can help their workers avoid this problem. Start by encouraging a workplace culture where employees are empowered to block off time in their calendars. During especially busy times, my company imposes “quiet time.” For example, we’ll go two weeks where nobody is allowed to bother the development team –?that means no meetings.
An alternate approach can be setting specific hours where you do allow meetings to be booked. Much like a university professor sets their office hours, we should all feel comfortable in setting the workplace boundaries we need.
领英推荐
Ban the blanket invites
We’ve all experienced a “this could’ve been an email” meeting. But another problem is the realization “wait, why am I even in this meeting?”?
Research has shown the ideal team number is four to six people. Anything larger than 10 members leads to performance and interpersonal issues. But workplace norms that over-value time and under-value output have created a fear that declining an invite will be perceived as a lack of commitment. And often, the fear of leaving someone out leads to over-inflated invite lists. It’s important for leaders to be clear about which meetings are optional and to consider whether some people can be briefed after the fact.?
Curating our meeting invitations more mindfully can also be an important step in building more inclusive workplaces. Some people who don’t need to be there will monopolize the time, whereas those who everyone should hear from, may not get the platform they deserve. Indeed, research shows that men speak more than women in meetings and women are more likely to be interrupted. To reduce the likelihood of this happening, keep meetings smaller.
One helpful step for organizations would be to track and examine their meeting data. Just by looking at the numbers, companies can tell which meetings eat up the most time, who gets invited, who gets left out, and ultimately, how much all the group-think costs.?
Forcing collaboration on the wrong tasks
I’m not saying all meetings are bad. But for the most part, we aren’t using them for where they really shine. As a rule of thumb, we need to recognize that meetings are best used for alignment, not for strategy.?
Addressing operational problems in a meeting is quite difficult. These issues require a more phased approach: you do some research, assess alternatives, let that information percolate, and only then are you able to really make an informed decision. When you try to solve these kinds of issues with a meeting, it’s not likely you’ll come to any concrete results.?
There are a couple of things I find that can help hone the focus of a meeting. For starters, agendas are your friend. Too many meetings are objective-less. I also find it pays off to ask attendees to do their homework before coming to the meeting. Send out a backgrounder instead of having one person burn the hour by filling everyone else in.?
Meetings can be a fantastic tool for creative brainstorming, or efficient collaboration that offers different perspectives. But they’re best used for alignment. They’re an important part of building healthy interpersonal relationships, and can help foster feelings of belonging.?
In a remote work environment, this time together is particularly important for building the connection that is harder to come by when everyone’s working from a different place. But if you’re using meetings to look over people’s shoulders, you’ve got a problem. If the past nearly two years have taught us anything, it’s that radical flexibility can be a wonderful thing – in fact, our workplace productivity is reaching all-time highs. Yet now people are burning out from competing demands.?
As leaders, if we want efficient companies, we need to let employees do their work, and use collaborative time for it’s best application –?reminding us why we do what we do, finding connection, and for the wealth of resources that different perspectives can provide.?
Thanks for reading! I'd love to hear what you’re seeing in your own industry, so feel free to pop into the comments below. For more news and ideas around people data in the workplace, be sure to?subscribe.
(A version of this post originally appeared in?Entrepreneur.)
Vivo Team is the ONLY digital L&D company that uses unique, internationally award-winning processes and analytics to build your company into one that is winning in the marketplace with people & profits.
2 年I think most of the dysfunctions about meetings have transferred into the virtual on with the added challenge of people having to adjust to the new mode.
CSHRP, Silicon Valley ExecEd, Board Member, Investor
2 年Good pointers Ryan. Helpful to end the "The Great Meeting Resignation" fatigue!
Data Person for Person Data | Experienced Senior Leader in People Analytics
2 年I'm grateful for the "Focus Time" feature in Microsoft Outlook / Viva Insights which automatically blocks my calendar for a couple hours each day to discourage others from scheduling over it and allowing me to get real work done. I highly recommend it to anyone whose company uses O365. As for the extra one-on-one meetings, yes they've increased while working remotely, but they make up for the unplanned drop-ins that frequently occur while at the office worksite. These are some of the most valuable conversations I've had in my career. Awesome People Powered newsletter, Ryan; keep 'em coming!
Helping Businesses Thrive with Innovative Technology
2 年Couldn't agree more, as a sales leader, agenda is key to be present with time commitment but to also ensure everyone is on the same page for expectations from the virtual meeting. Great article and a reminder on meeting overload is happening!
People Analytics & HR Professional
2 年"Agendas are your friend" - YES THEY ARE - and time bound agendas are your best friend! Just because we booked an hour for this meeting (which may be more time than we need) does not mean that everything we cover in this call is going to get the same amount of airtime. It may take you a few extra minutes to think through how you want to structure and manage your meeting, but that is time well spent to make sure its the most effective use of everyone's time. Great post Ryan - thanks for sharing!