If you see someone without a smile give them one of yours
Richard A. Conlow
Achieves Top-Tier Employee Engagement & Customer Experience Ratings for Multi-site Organizations | Gained 48 Service Awards for Clients | Author: The 5 Dynamics of Servant Leadership & The Superstar Leadership Model
At a recent happy event, a wedding, I noticed many of the guests had frowns or deadpan looks on their faces. My wife mentioned the same thing, quoting her mother's description of "a look like seven rainy days" and "that one hasn't smiled since first grade". Over the next week, I watched people in the airport. Most were either looking at their phones or had frowns on their faces. Later that night I saw the same thing at dinner in a restaurant.
While working the next day with a client that owns supermarkets, I zoned in on customers coming and going. Most seemed like zombies until an employee greeted them with a smile. You know what? Most smiled back! Imagine how this one kind act might change someone's day or maybe their life for the better!
Does it really take more muscles to frown?
It's an urban myth that it takes more muscles to frown than to smile (11 for a frown, and 12 for a smile). In addition, research suggests it takes less energy to smile and that smiles are contagious.
I came across the quote, "If you see someone without a smile, give them one of yours". It's been a good lesson for me to relearn and to do this more. We need more of this human touch at work. I think it's the beginning for a more compassionate world.
What do you think?
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Sales Associate & Outdoor Discovery School Instructor at L.L.Bean
5 年Yes Robyn, I agree
So you!
Bold, Daring, Brave. I made ALL the mistakes. Learn from me. #GangstaMentor
5 年Take care that the face that looks out from the mirror in the morning is a pleasant face. You may not see it again during the day, but others will. #makeadifference?
Relationship builder | Hard-worker | Living Life to Fullest
5 年I find my self smiling just because and am often surprised by how many people return my smile when I am in public.? Every day is a good day to be alive, regardless if I am having a good day or not, so I smile with gratitude that I am alive!
Senior Software Developer | Expert in .NET Core, .NET MVC & Node.js | Backend Development Specialist | Open to Contract & Freelance Projects | Remote Work Enthusiast
5 年Smiling is a very natural response that shares our happiness with others! So don't forget to smile :)