Are you ready to keep plants up-and-running?
Digitalization is a key strategy on most industrial sites, now is the time to give it a boost.
Industrial plants need regular intervention to function effectively, and most sites are familiar with inviting service engineers to site. But what if they can’t travel?
Right now, there are many options available instantly via the internet to help keep plants up-and-running. Customers of ABB Measurement & Analytics can turn to ‘My Measurement Assistant’, a mobile app that offers downloadable tutorials, spare parts lists, troubleshooting checklists, required action lists and, in addition, provides direct contact with ABB.
More advanced solutions are based on augmented reality that enables site personnel to ‘stand in the shoes’ of service engineers who could be literally thousands of miles away. ABB Ability? Remote Insights for service provides live instruction and guidance, overlaid on live video. This deep level of collaboration not only leads to faster problem resolution, it also up-skills onsite workers. Many aspects of AR are very easy to use because you need only a tablet, such as an iPad, and you instantly have real-time visual and audio access to an ABB expert.
Cybersecurity is a valid and vital concern for business. At ABB, security is part of our ‘corporate DNA’. Our long-standing work in critical infrastructure sectors means our focus on cybersecurity is intense and uncompromising. We treat the issue extremely seriously and work with our customers to co-develop powerful security and privacy measures. Our IS systems, R&D processes, products, software and Service Support operations incorporate security best practices.
Applying technologies that bring the engineer’s expertise – if not the actual engineer - directly to the problem are an unexploited opportunity in many industries. Some solutions can be applied immediately, at relatively modest cost, others should form part of a longer-term strategy. Whatever point an enterprise has reached on its digital journey, there is probably more that can be done. Now is the time to do it.
Find out more about digital service solutions from ABB and how they can keep your business up and running: https://new.abb.com/products/measurement-products/service/digital-service-solutions