Are you planning your critical conversations?
Photo: John Demato

Are you planning your critical conversations?

As an executive coach, I spend the majority of my time helping clients figure out exactly what to say at various points in their journey:

  • a career change
  • holding firm to a boundary
  • helping a disgruntled client or staff member
  • making a sale
  • asking for money
  • answering objections
  • firing someone

Whether business owners, middle managers, or nonprofit leaders, these critical conversations are the hinges that life pivots on. Success or failure. Energy or dread. Revenue or bankruptcy.?

“The worst time to think about the thing you’re going to say is in the moment you are saying it.”
– Phil M. Jones

Since I love studying, years ago I committed to doing the research my clients didn't have time to do. That way my clients could reap the benefits without having to do all the study.

That’s why I’m excited to announce the next leg in my own education:?I’ve become an?Exactly What To Say Certified Guide .

My friend Phil M Jones is one of the best in the world at communicating with intent. I’m thrilled to be joining him and the other Guides as we work even more intentionally to help people communicate. Because if we?change our words, we will?change our world.?

Learn more about the Guides I’m working with at:?https://exactlywhattosay.com/guides/

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[An earlier version of this was first posted at: https://concordleadershipgroup.com/exactly-what-to-say-guide/]

What an amazing journey with amazing people! Your sentiment and intention is spot on! Travel safe today, until we meet again.

Jodi Orgill Brown, MS, CFRE

Interactional Leadership & Resilience Expert * Motivational Speaker * Brain Tumor Survivor * Author of 4 Books * Champion Storyteller * Certified Business Coach & Consultant * Exactly What to Say Certified Guide *

2 年

Marc A. Pitman, CSP Congrats on becoming an Exactly What to Say Certified Guide! Welcome to the tribe! You will do great work helping others learn the Magic Words for impact and influence. Can't wait to see the success to come.

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Tom Ahern

Your donor comms could likely make twice as much money ... with some small improvements

2 年

Marc... I knew you when ... they laughed at the bowtie ... and then they upped their game and their early laughter flat-lined. YOU are exactly what's needed. That's my heart talking (OK, I might have farted a bit, too; doesn't matter; ALL true).

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Congratulations, Marc! Sounds like an amazing program ... and your clients are so fortunate to have you as their Guide!

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