Are you overlooking brilliant candidates?
How a leading telecommunications carrier achieved a near-total removal of bias in their hiring process
Spark NZ is New Zealand’s number-one telecommunications carrier with more than 5,000 employees. Much of its revenue growth depends on making the right hires for its contact center, but traditional hiring processes weren't cutting it.?
By using Sapia.ai to interview everyone, candidates are far happier with the application process and managers are delighted with their diverse new hires. As one hiring manager said:
“The drive, willingness to learn, attendance, extra effort - we are seeing all these things coming through in spades.”
Empowering candidates with language choice
In a competitive candidate market, giving candidates agency will set your brand apart.??
We're expanding our multi-lingual capability to enable brands to give candidates the choice of language they interview in, so candidates can bring their best selves in the language they are most comfortable in using.?
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Our latest eBook is designed for anyone interested in how AI is being successfully leveraged in volume hiring to achieve real business outcomes. Retail leaders, CHROs, and business partners; as well as HR leaders in other industries looking for some cross-industry inspiration. ?
Females score higher on our chat interviews, but are hired less
We wanted to understand if there were any differences between genders when it comes to scoring, hiring outcomes, and experience with our Smart Interviewer, so we took a deep dive into the data.?
How blind scoring Video Interviews improved hiring diversity by 20%?
When used as a secondary step in an inclusive hiring process, the way the video scoring process is designed can minimize the possibility of bias, actually contributing to an improvement in hiring diversity. See what happened in a contact center using Sapia.ai Video Interviews as their second step in hiring.?