You May Be A Jerk And Not Even Know It
Heather Lisle
?? Communications Expert / ?? Keynote Speaker / ?? Trainer / ?? 20+ yrs Comm/Mktg/PR Leader ?? Leverage communication styles to close bigger deals, win new business, and strengthen team dynamics.
Have you ever been in a meeting with someone who was loud-mouthed, obnoxious, and completely unaware of any and all non-verbal signals coming from absolutely everyone in the room?
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You sit there…almost feeling embarrassed for that person…but, yet, you don’t say anything because you can’t get a word in edgewise?
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I’m gonna bet this has happened to you at some point in time. ????
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It happened to me a week or so ago. I was in a meeting with volunteers at the state capitol advocating to increase access for mental health resources for children.?
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One of the guys in my group - a litigation attorney - could not read the signals from the other members in our group.
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He was dominant, demanding, obnoxious, intolerant…
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After the first 10 minutes in the first meeting, I knew our meetings were not going to go well. Why?
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This guy had ZERO self-awareness of how he came across in our conversation.?
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The legislators and staff in the room were sitting back in their chairs physically positioning themselves away from him. They were positioning laptops and journals across their chest to block themselves from him.
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After our meeting, we walked into the hallway and he said, “Well…that went well!”
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I can be very direct (depending on the situation) and said, “Really? You thought so? Because no one could get a word in besides you. You need to soften your tone and let others speak.”
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What do you do in a situation like this? Read on.... ????
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This type of situation could be a real bear,?depending on your personality and communication style…
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…which is why having an understanding and awareness of your communication style is critical, especially if you’re an executive or business owner who is responsible for selling ideas (or business).
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If you’re the DOMINANT (extrovert, task-focused, results-oriented, intense) or INFLUENCER (extrovert, positive, energetic) type, be aware of your dominance and energy and let others in the room have an opportunity to speak up and participate. In other words, shut up and listen on occasion.?
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Soften your tone and use non-verbal cues such as head nods, smile and lean in to show interest and respect. Prompt questions with others in the group so every voice is heard.
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If you’re the STEADY-RELATOR (introvert, people-focused, calm, steady) or CONSCIENTIOUS (introvert, task-focused, non-emotional, analytical) type, you’ll need to come prepared to the meeting with your talking points and ready to discuss when prompted…or better yet - get out of your comfort zone and take the initiative to speak up.?
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Sit up in your seat - shoulders back - to signal non-verbal cues of confidence. Gaze with purpose to whomever is facilitating the meeting. This signals your interest and willingness to participate.
Here's the good news... I train people on this stuff. You don't have to figure this out on your own. These are some of the issues leaders talk to me about often....
???? Communication isn’t landing (with their team, clients or in their marketing).
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?????Teams aren’t working well together.
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?????Existing clients aren’t closing bigger projects.
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?????Acquiring new clients is a skill that frankly only a few have in their firm and they need more people to have those skills.
You’re leaving BIG money on the table by not implementing strategies to help bridge the gap with serious communication issues that are costing you a lot (i.e., a lot of lost time, money, and human capital).
I have a 25-minute training session I can deliver virtually or in-person if you’re in the Dallas metroplex that your team will walk away understanding….
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??How to build immediate trust and rapport by genuinely connecting with others based on personality.
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??How to quickly identify the communication style of your customer prospects and increase the probability of closing bigger deals with existing accounts and acquiring new business.
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?? How to avoid communication pitfalls that kill sales.
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Ready to book your session???
Send Me a Direct Message, and let’s get going.
Founder | Executive Coach | Trainer | Proven Marketing Executive | Connector | Motivator | Challenger | Master your uniquely HUMAN strengths to thrive in the era of AI Click the ?? to get tools & inspiration ????
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