Are You Listening. Leaders?
"Some men see things as they are and ask why. Others dream
things that never were and ask why not."
-- George Bernard Shaw
"The greatest discovery of my generation is that a human
being can alter his life by altering his attitudes of
mind."
-- William James
"Inspiration grows into full-scale creation through
persistence and imagination."
-- Carol Lloyd
"Courage is the price that life exacts for granting peace.
The soul that knows it not, knows no release from little
things."
-- Amelia Earhardt
Leadership Begins With Listening
Too often, leadership is defined as giving orders. Many
entrepreneurs and professionals still used a model of
leadership that is best suited to the military or other
situations where life and safety are critical concerns, but
in business that is rarely the case.
More often in business, leadership is about listening to
people and helping them get what THEY want in the light of
a larger context.
Effective leadership is about working WITH your staff to
help them get what they truly want, whether it is
recognition, respect, job satisfaction or income, in the
context of the business' over-all goals for growth,
customer loyalty or increased sales.
Effective leadership is about listening!
The best salespeople listen to find out what the customer
wants, and then they find ways to provide it. The best
managers listen to the needs and desires of their staff.
The best entrepreneurs are experts in listening to the
marketplace for feedback about change, new trends, and new
services.
Remember the old saying that we were born with two ears and
one mouth. The obvious lesson is to listen twice as much as
we speak. I think it was Yogi Bera who once observed, "You
can learn an awful lot by listening." In business, that is
certainly true.
God put our eyes in front so we can see where we're going,m not where we came from!
Brian Azar talkbiz @aol.com www.salesdoctor.com